Consumer Science Analyst – Evaluation Intelligence (R&I)
Johannesburg, South Africa
Consumer Science Analyst – Evaluation Intelligence (R&I)
Johannesburg, South Africa
- Reference number: 260106
- Location: Johannesburg, South Africa
- Date posted: 02/11/2026
- Employment type: Full-time
- Professional field: Digital Marketing
- Type of contract: Permanent
- Consumer & Market Intelligence
Consumer Science Analyst – Evaluation Intelligence
L’Oréal Research & Innovation | Sub-Saharan Africa
Are you curious about consumers and the beauty world? At L’Oréal Research & Innovation, science and consumer understanding come together to create beauty products and experiences that respond to people’s needs.
Our teams work across disciplines and markets to develop innovative, safe and responsible beauty solutions. Join the Consumer Science team and help turn consumer feedback into useful insights for product evaluation and development across Sub-Saharan Africa.
The role
As a Consumer Science Analyst, you will support the design, coordination and interpretation of consumer studies. Working with guidance from experienced colleagues, you will help ensure studies answer the right questions and that their findings are clearly shared with the relevant stakeholders.
Key responsibilities
- Support the design and execution of qualitative and quantitative consumer studies, from briefing through to reporting.
- Help build clear, well-structured study briefs that reflect project objectives and consumer questions.
- Coordinate with research agencies and other partners and review study materials and results for accuracy and completeness.
- Analyse and interpret findings, drawing out relevant consumer insights and practical recommendations.
- Prepare concise reports and presentations and communicate results to the stakeholders
- Contribute to the development and improvement of evaluation methods and research practices.
- Monitor relevant beauty, cultural and consumer trends, and consider how they may inform research questions and evaluation approaches.
Requirements
- A degree in Market Research, Psychology, Sensory Science or a related field.
- Relevant experience, including internships or early-career experience, in consumer research, product testing or market insights.
- Clear communication and presentation skills, with the ability to explain findings simply.
- Good working knowledge of Word and PowerPoint.
- Experience with qualitative and quantitative research, product testing or research-agency coordination is an advantage.
- Curiosity about consumers, beauty and the diversity of needs across Sub-Saharan Africa, along with strong organisation and attention to detail.
- AI and digital curiosity: An interest in how artificial intelligence and digital tools can support consumer research and insight generation, with sound judgement about the role of human interpretation.
- Trend awareness and adaptability: An eye for emerging beauty, cultural and consumer trends, and the ability to connect them to shifting consumer needs and behaviours across Sub-Saharan Africa.
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What’s different
about working at L'Oréal?
People often expect a global company of our size to run on rigid rules and strict playbooks. We don’t. What makes L’Oréal different is our entrepreneurial mindset. Whether you work in tech, finance, supply chain, or marketing, you aren’t here just to follow instructions. You are here to take ownership and shape your own projects from day one.
The pace is fast, and the learning curve is steep. But in return, you get the trust to try new things and the support to make a real impact. If you want a role where your voice actually shapes the work and the chance to work in over 40 worldwide brands, this is where you do it.
You’d be a great fit. We’d love to see you apply.
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