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Key Account Manager - Hospital

Ho Chi Minh City, Vietnam

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Key Account Manager - Hospital

Ho Chi Minh City, Vietnam

  • Reference number: 240303
  • Location: Ho Chi Minh City, Vietnam
  • Date posted: 06/10/2026
  • Employment type: Full-time
  • Professional field: Medical & Aesthetics
  • Type of contract: Fixed-Term
  • Medical Visit

PART 1: GENERAL INFORMATION

  • Job title : Key Account Manager – Hospital Channel
  • Division : L'Oréal Dermatological Beauty
  • Reporting to : National Medical Visit Manager
  • Working location : Ho Chi Minh
  • Employee type : Full Time

PART 2: RECRUITMENT BRIEF

Main responsibilities, deliverables and contribution of this job to L’Oréal Vietnam

1. Tender Management & Procurement Strategy

  • End-to-End Tender Process: Lead the identification, preparation, and submission of public and private hospital tenders.
  • Bidding Excellence: Coordinate with legal, supply chain, finance teams and DKSH team to ensure all technical specifications, certifications, and pricing structures meet strict procurement guidelines.
  • Contract Monitoring: Track active contracts, ensure compliance with terms, and manage timely renewals to prevent portfolio gaps in hospitals.

2. Strategic Account Development

  • Formulary Listing: Work closely with Hospital Pharmacists and Pharmacy & Therapeutics Committees to have L'Oréal Dermatological Beauty products listed in hospital formularies.
  • Stakeholder Mapping: Build and maintain strong relationships with key decision-makers, including Hospital Directors, Procurement Officers, Chief Pharmacists, and Head Dermatologists.
  • Private Sector Expansion: Develop customized commercial offers for private hospital groups.

3. Medical Advocacy & Collaboration

  • Synergy with Medical Representatives: Partner with the medical visiting team to ensure that doctors' prescriptions are supported by product availability in the hospital pharmacy.
  • Key Opinion Leader Engagement: Identify and engage Hospital Key Opinion Leaders to advocate for the clinical efficacy of L'Oréal Dermatological Beauty brands in hospital settings.

4. Commercial Performance & Analysis

  • Sales Targets: Achieve Sell-In and Sell-Out targets for the assigned hospital portfolio.
  • Market Intelligence: Monitor competitor bidding activities, pricing strategies, and hospital procurement trends to adjust L'Oréal Dermatological Beauty’s competitive positioning.
  • Reporting: Provide regular updates on tender pipelines, win/loss ratios, and institutional market share.

Most important qualifications, background and experience:

  • Education: Bachelor’s degree in Pharmacy, Life Sciences, or Business.
  • Experience: 3–5 years as a Key Account Manager or Tender Manager in the Pharmaceutical or Medical Device industry.
  • Tender Expertise: Proven success in managing end-to-end public and private hospital bidding and knowledge of local procurement laws.
  • Network: Established relationships with Hospital Directors, Chief Pharmacists, and Procurement Boards.
  • Commercial Acumen: Strong skills in pricing strategy, and complex negotiations.
  • Analytical Skills: Proficiency in Excel for forecasting tender volumes and analyzing market trends.
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  • Medical & Aesthetics, Ho Chi Minh City, Ho Chi Minh, VietnamRemove