Manager, Marketplace Recruiting and Onboarding - SalonCentric

Job Title:Manager, Marketplace Recruiting and Onboarding

Department: Category Management 

Reports To: Marketplace AVP

Location: Clearwater, Florida (SalonCentric National Operations Center)

THE ADVENTURE: At SalonCentric, the professional products distribution partner of L’Oréal USA, we believe that beauty is a powerful force that moves the world. 

WHAT YOU WILL LEARN:

As the Manager, Marketplace Recruiting and Onboarding, you will support the Marketplace AVP in developing and executing priorities that increase GMV, revenue, and assortment while advancing SalonCentric Marketplace growth. You will manage day-to-day operations across seller acquisition, hybrid assortment expansion, category optimization, and process efficiency, identifying opportunities to reduce low-value work and improve performance.

Working closely with Category Management and cross-functional teams, you will execute key brand launches, streamline onboarding, and optimize the seller experience. Serving as a key partner to the AVP, the ideal candidate is commercially minded, highly analytical, collaborative, and adept at leading through influence in a fast-paced digital environment.

KEY RESPONSIBILITIES

Marketplace Execution & Performance

Assortment & Category Growth

• Partner closely with Category Management to identify opportunities to expand the hybrid assortment, including incremental brands, products, and categories that complement SalonCentric's existing assortment.
• Synthesize market and customer data to define category whitespace/opportunities and guide product assortment decisions.
• Develop recommendations for assortment/Seller expansion and prioritize opportunities based on customer and business impact.
• Support the Marketplace AVP in planning and coordinating the execution of new brand launches within the Marketplace.

Seller Acquisition & Marketplace Portfolio Expansion

• Contribute to seller acquisition strategy and execute day-to-day activities within categories and priorities established with Marketplace AVP.
• Build and maintain a high-quality seller pipeline focused on brands and sellers that address Marketplace assortment gaps and growth opportunities.
• Recommend strategies to increase productivity, assortment, and sales across strategic sellers.
• Share recommendations with the Marketplace AVP on seller, brand, and category opportunities.
• Identify cross-functional dependencies, resolve executional roadblocks, and ensure Marketplace initiatives move forward effectively.

Seller Experience, Operations & Efficiency

• Partner with the other Recruiting and Account Manager to continuously improve the seller experience, seller setup, and related Marketplace processes.
• Drive operational efficiency by identifying and eliminating low-value, repetitive work—streamlining workflows, automating manual processes, and optimizing tools to maximize team focus on high-impact growth.
• Establish scalable processes and operating standards that support efficient Marketplace growth and foster accountability, collaboration, and continuous improvement.

WHAT WE ARE LOOKING FOR:

Required Qualifications: 

• Bachelor's degree from a 4-year college or university.
• 4+ years of relevant experience in eCommerce, Marketplaces, Category Management or related fields.
• Demonstrated experience in eCommerce or Marketplace growth, seller acquisition, assortment strategy, merchandising, or related disciplines.
• Experience driving revenue, GMV, assortment expansion, seller growth, and/or digital business performance.
• Previous experience launching, scaling, or managing an online Marketplace is strongly preferred.
• Strong understanding of digital commerce, Marketplace business models, seller ecosystems, and eCommerce KPIs.
• Demonstrated ability to analyze data and translate insights into actionable business recommendations.
• Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.
• Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees.