Key Account Manager
Bogotá, Colombia
Own the business, not just the sale.
Commercial roles here go far beyond a standard sales pitch. You will operate in a true O+O (Offline + Online) environment, connecting physical shelves with digital carts across everything from mass market to luxury boutiques and social commerce. The expectations are high: you will negotiate directly with major retailers, take early ownership of your strategy, and manage a real P&L (Profit and Loss). If you want to build sharp omnichannel skills and see your decisions directly impact how the world buys our iconic brands, this is where you do it.
Skills you'll sharpen here
- Business opportunities identification
- P&L management
- Sustainable business model design
- Negotiation
- Activation excellence
- Omnichannel experience design
As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.
How we do business?
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You won’t be boxed into a single channel.
You’ll navigate a massive Offline plus Online (O+O) ecosystem, from mass retail and pharmacies to luxury boutiques and e-commerce, working alongside Marketing to connect physical shelves to digital carts..
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Expect early ownership and a steep learning curve.
You won’t sit on the sidelines. You will manage real budgets, drive live negotiations, and deliver immediate business impact. To back you up, our Commerce University will arm you with the exact omnichannel skills needed to thrive here.
Key Account Manager
Bogotá, Bogota D.C., Colombia
Hola, somos L’Oréal. No solo construimos marcas, estamos definiendo cómo el mundo experimenta la belleza (y se necesitan muchos trabajos geniales para lograrlo). ¿Te intriga? Sigue leyendo, esta podría ser la oportunidad que estabas buscando.
Un día en la vida
Liderarás la estrategia comercial y el desarrollo de cuentas clave dentro del Canal Selectivo (tiendas departamentales, perfumerías y cadenas especializadas de belleza), impulsando el crecimiento sostenible, la rentabilidad y la experiencia omnicanal (O+O) de nuestras marcas en Colombia.
- Negociación y Joint Business Planning (JBP): Diseñarás y ejecutarás planes de negocio anuales y acuerdos comerciales con grandes cuentas, estableciendo metas de venta (sell-in y sell-out), rentabilidad y márgenes.
- Estrategia Omnicanal y E-retail: Fortalecerás la presencia de nuestras marcas en los entornos físicos y en las plataformas de comercio electrónico de los clientes para acelerar el crecimiento digital.
- Excelencia en Punto de Venta: Coordinarás con Trade Marketing y Retail la visibilidad de marca, lanzamientos, eventos y la cobertura de Beauty Advisors para asegurar estándares de servicio superiores.
- Gestión Financiera y Forecast: Monitorearás el P&L de las cuentas, niveles de inventario y proyecciones de demanda junto al equipo de Cadena de Suministro para optimizar el retorno de inversión.
Lo que buscamos
Buscamos un líder comercial con visión estratégica, mentalidad analítica, habilidades de negociación de alto nivel y foco en la experiencia del consumidor.
- Título profesional en Administración de Empresas, Ingeniería Industrial, Mercadeo, Economía o carreras afines.
- Trayectoria demostrada en gestión de cuentas clave (Key Account Management), negociación comercial o desarrollo de clientes (preferiblemente en canal selectivo, tiendas departamentales, belleza o consumo premium).
- Dominio del análisis financiero y comercial: gestión de P&L, métricas de sell-out, rotación de inventarios y construcción de proyecciones.
- Competencia operativa en inglés intermedio (B1/B2).
- Competencias clave: Account Management, (Joint) Business Plan Design, Revenue Growth Management, In-Store Excellence, Collaborative Leadership.
Qué hay para ti
- Un lugar para salir de tu zona de confort y crecer más allá de tu potencial.
- Responsabilidad real desde el día 1, en L’Oréal nadie se queda al margen.
- Un entorno inclusivo donde todos son bienvenidos y celebrados.
- ¡Un lugar donde puedes contribuir a algo más grande!
Quiénes somos
L’Oréal está presente en 150 mercados liderando la industria de la belleza mundial. Juntos, resolvemos desafíos complejos a gran escala, mientras nos mantenemos comprometidos con hacer del mundo un lugar más inclusivo y sostenible.
Nos comprometemos a garantizar procesos de selección inclusivos y éticos, prohibiendo estrictamente la discriminación.
- Reference number: 260541
- Location: Bogotá, Colombia
- Date posted: 11/05/2026
- Employment type: Full-time
- Professional field: Commerce
- Type of contract: Permanent
- Account Management
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What our people say
Commerce here moves fast, but you have total autonomy. You can go deep as an RGM expert or go broad across divisions and business models. You build the path you want.
Adam, Chief Growth Officer - Luxe, SAPMENA
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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