Key Account Manager
Bogotá, Colombia
Own the business, not just the sale.
Commercial roles here go far beyond a standard sales pitch. You will operate in a true O+O (Offline + Online) environment, connecting physical shelves with digital carts across everything from mass market to luxury boutiques and social commerce. The expectations are high: you will negotiate directly with major retailers, take early ownership of your strategy, and manage a real P&L (Profit and Loss). If you want to build sharp omnichannel skills and see your decisions directly impact how the world buys our iconic brands, this is where you do it.
Skills you'll sharpen here
- Business opportunities identification
- P&L management
- Sustainable business model design
- Negotiation
- Activation excellence
- Omnichannel experience design
As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.
How we do business?
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You won’t be boxed into a single channel.
You’ll navigate a massive Offline plus Online (O+O) ecosystem, from mass retail and pharmacies to luxury boutiques and e-commerce, working alongside Marketing to connect physical shelves to digital carts..
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Expect early ownership and a steep learning curve.
You won’t sit on the sidelines. You will manage real budgets, drive live negotiations, and deliver immediate business impact. To back you up, our Commerce University will arm you with the exact omnichannel skills needed to thrive here.
Key Account Manager
Bogotá, Bogota D.C., Colombia
Hola, somos L’Oréal. No solo construimos marcas, estamos definiendo cómo el mundo experimenta la belleza (y se necesitan muchos trabajos geniales para lograrlo). ¿Te intriga? Sigue leyendo, esta podría ser la oportunidad que estabas buscando.
Un día en la vida
Liderarás el desarrollo comercial integral de las principales cuentas nacionales de tiendas de belleza dentro del canal Deep Trade, asegurando la máxima presencia, rentabilidad y crecimiento de nuestras marcas en Colombia.
- Negociación Estratégica: Liderarás acuerdos directos y revisiones trimestrales con cuentas clave, construyendo planes comerciales integrales que incluyan metas de venta, promociones, innovación e inversión en merchandising.
- Excelencia en Top Doors: Garantizarás la ejecución impecable en tiendas prioritarias, optimizando la visibilidad de marca y la cobertura de Beauty Advisors.
- Planificación y Forecast: Trabajarás junto al equipo de Planeación para construir pronósticos de demanda confiables, anticipando picos estacionales y optimizando inventarios.
- Sinergia y Terreno: Coordinarás con Trade Marketing planes de activación y visitarás puntos de venta en diversas regiones del país para auditar la ejecución comercial e identificar nuevas oportunidades de negocio.
Lo que buscamos
Buscamos un perfil con visión estratégica, sólida capacidad de negociación y liderazgo de influencia.
- Profesionales graduados/as en Administración de Empresas, Ingeniería Industrial, Economía o carreras afines.
- Sólida trayectoria previa en gestión de cuentas clave (Key Account Management) y negociación comercial (idealmente en consumo masivo, belleza o canales especializados).
- Capacidad analítica para transformar métricas de venta en planes de acción concretos y movilizar equipos transversales.
- Disponibilidad para realizar viajes a nivel nacional; competencia operativa en inglés intermedio (B1/B2).
- Competencias clave: Account Management, Commercial Negotiation, Category Activation Management, Business Analysis, Collaborative Leadership.
Qué hay para ti
- Un lugar para salir de tu zona de confort y crecer más allá de tu potencial.
- Responsabilidad real desde el día 1, en L’Oréal nadie se queda al margen.
- Un entorno inclusivo donde todos son bienvenidos y celebrados.
- ¡Un lugar donde puedes contribuir a algo más grande!
Quiénes somos
L’Oréal está presente en 150 mercados liderando la industria de la belleza mundial. Juntos, resolvemos desafíos complejos a gran escala, mientras nos mantenemos comprometidos con hacer del mundo un lugar más inclusivo y sostenible.
Nos comprometemos a garantizar procesos de selección inclusivos y éticos, prohibiendo estrictamente la discriminación.
- Reference number: 257864
- Location: Bogotá, Colombia
- Date posted: 10/09/2026
- Employment type: Full-time
- Professional field: Commerce
- Type of contract: Permanent
- Sales
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What our people say
Commerce here moves fast, but you have total autonomy. You can go deep as an RGM expert or go broad across divisions and business models. You build the path you want.
Adam, Chief Growth Officer - Luxe, SAPMENA
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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