Senior eCommerce Key Account Manager
Bangkok, Thailand
Own the business, not just the sale.
Commercial roles here go far beyond a standard sales pitch. You will operate in a true O+O (Offline + Online) environment, connecting physical shelves with digital carts across everything from mass market to luxury boutiques and social commerce. The expectations are high: you will negotiate directly with major retailers, take early ownership of your strategy, and manage a real P&L (Profit and Loss). If you want to build sharp omnichannel skills and see your decisions directly impact how the world buys our iconic brands, this is where you do it.
Skills you'll sharpen here
- Business opportunities identification
- P&L management
- Sustainable business model design
- Negotiation
- Activation excellence
- Omnichannel experience design
As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.
How we do business?
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You won’t be boxed into a single channel.
You’ll navigate a massive Offline plus Online (O+O) ecosystem, from mass retail and pharmacies to luxury boutiques and e-commerce, working alongside Marketing to connect physical shelves to digital carts..
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Expect early ownership and a steep learning curve.
You won’t sit on the sidelines. You will manage real budgets, drive live negotiations, and deliver immediate business impact. To back you up, our Commerce University will arm you with the exact omnichannel skills needed to thrive here.
Senior eCommerce Key Account Manager
Bangkok, Bangkok, Thailand
Senior eCommerce Key Account Manager
Hello, we're L'Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it).Intrigued? Keep reading, this might be the opportunity you've been searching for.
A Day in the Life
You lead the commercial strategy and digital acceleration for key pure players and omnichannel e-retail accounts across our brand portfolio. Reporting to the Head of eCommerce, you own the joint business planning and top-to-bottom P&L to expand market share for brands.
• Negotiate annual commercial terms, trade plans, and promotional calendars with key digital accounts to drive profitable sustainable growth.
• Steer the digital shelf ecosystem, optimizing visibility, ratings, reviews, and stock availability across major pure players.
• Partner transversally with Digital Media and Brand Marketing to align retail media investments and performance marketing budgets with commercial targets.
• Manage accurate monthly commercial forecasts, inventory allocations, and promotional ROI analyses to mitigate supply disruption.
We Are Looking For
You bring strategic negotiation strength, commercial discipline, and a deep understanding of the digital retail landscape. You bring:
• Account Strategy & Negotiation: Proven track record leading high-stake commercial agreements and joint business plans with major online platforms.
• E-Commerce & Digital Shelf: Expertise in optimizing brand representation, traffic conversion, and retail media across pure players and e-retailers.
• Financial Acumen: Skill in managing customer P&Ls, promotional budgets, profitability levers, and revenue growth management.
• Cross-Functional Collaboration: Ability to orchestrate media, supply, and brand marketing teams toward shared commercial milestones.
• English Proficiency: Professional working proficiency in English, comfortable presenting strategic growth plans to regional stakeholders.
What's In It For You
• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference
Who We Are
At L'Oréal, we lead the beauty industry with iconic global brands across luxury, mass market, professional salon, and dermatological beauty. Our teams in Thailand cultivate an entrepreneurial culture where local market insights meet global innovation, empowering you to shape the future of beauty.
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.Wondering how AI is integrated in our L'Oréal recruitment process? Find practical information and advice in our AI Charter.Ready to apply? careers.loreal.com is the official trusted website.
- Reference number: 257450
- Location: Bangkok, Thailand
- Date posted: 10/05/2026
- Employment type: Full-time
- Professional field: Digital Marketing
- Type of contract: Permanent
- E-Commerce
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What our people say
Commerce here moves fast, but you have total autonomy. You can go deep as an RGM expert or go broad across divisions and business models. You build the path you want.
Adam, Chief Growth Officer - Luxe, SAPMENA
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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