The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 37 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005.

The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers.

With several billion units produced, the Operations Department is at the heart of the group's performance and is one of its major levers. Working in Operations at L'Oréal means working in a dynamic and diverse environment, with opportunities for functional mobility and an international career. A wide range of training courses, motivating responsibilities and highly varied assignments will enable you to learn and develop.

In our journey, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

We have a suitable opening in the Operations – Packaging team. for the role of Lead - Qualification, Packaging for the SAPMENA (South Asia, Pacific, Middle East, North Africa) zone, based in Mumbai. 

You will play a pivotal role in ensuring packaging excellence across the SAPMENA region for all divisions (CPD, PPD, and LDB). Reporting to the Packaging Director SAPMENA (Locally) & Packaging Qualification 

lab Director (Globally), you will lead a team of 8 experts in Homologation (3) & Compatibility (5), driving innovation, sustainability, and quality in packaging.

In this capacity, the Packaging Qualification Lab is responsible for:

• Certifying and qualifying packaging components and aging finished goods (FG) products through rigorous testing to evaluate formula and packaging interactions.
• Investigating consumer complaints specifically linked to packaging issues.
• Characterizing various packaging components, such as flexible packaging materials, Rigid packaging, metals, tubes & glass etc.

JOB RESPONSIBILITIES: 

• Strategic Leadership: Define and implement regional packaging qualification strategies, ensuring compliance with safety, quality, and regulatory standards.
• Team Leadership: Build and develop a high-performing team, fostering cross-cultural collaboration and professional growth.
• Innovation & Sustainability: Champion cutting-edge packaging solutions and sustainable practices to align with L’Oréal’s environmental commitments.
• Cross-Functional Collaboration: Partner with internal and external stakeholders to ensure seamless execution of packaging projects across diverse markets.
• Problem-Solving: Address complex challenges with analytical thinking and agility, ensuring product integrity and consumer satisfaction.

This role offers significant strategic impact, allowing you to shape packaging excellence across a dynamic and diverse market.

PROFESSIONAL & TECHNICAL COMPETENCIES:

• 12-15 years of work experience in Packaging
• Advanced Packaging Technical Expertise: In-depth understanding of diverse packaging materials (plastics, glass, metals, paperboard) and manufacturing processes, along with proficiency in packaging testing methodologies (e.g., compatibility, stability, functional testing).
• Team Leadership & Talent Development: Proven capability to build, mentor, and empower high-performing teams, fostering a culture of continuous improvement and professional growth.
• Cross-Functional Collaboration & Influence: Excellent interpersonal and negotiation skills to effectively collaborate with R&I, Manufacturing, Product Development, Packaging engineering, Packaging Innovation, and external suppliers, influencing stakeholders at all levels.
• Problem-Solving & Analytical Rigor: Strong critical thinking to analyze complex issues, identify root causes, and develop effective, data-driven solutions for packaging challenges.
• Project & Program Management: Demonstrated ability to plan, execute, and monitor multiple complex packaging qualification projects, managing budgets and timelines efficiently.
• Business Acumen & Regional Intelligence: Understanding of the commercial implications of packaging decisions and an awareness of the diverse cultural, economic, and regulatory landscapes within SAPMENA.
• Communication & Presentation Skills: Clear, concise, and persuasive communication abilities to convey technical information and strategies to diverse audiences, both verbally and in writing

L'ORÉAL COMPETENCIES:

• Innovator

  • Strategist

  • People Developer

  • Integrator

  • Entrepreneur

Key Relationships:

• Direct Reportees - 2
• Internal Stakeholders:
• Factories
• Zone Operations – Sourcing, Product Development, Quality, Packaging engineering & Packaging Innovation.
• Packaging Qualification constellation (Cross zone contacts)  
• External Stakeholders – Packaging material suppliers 

Travel required: Need-based, to L’Oréal factories and Suppliers’ sites.

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.