This Role is open ONLY to KZN and Western Cape

KEY JOB  ACCOUNTABILITIES

Implements medical field team strategy at regional level and manage a team of medical representatives. 

Roll out and ensure operational monitoring of the regional medical strategy

• Implement an action plan in line with brand strategy and medical visit strategy.
• Organise events involving health care professionals in conjunction with medical relations. 
• Analyse quantitative and qualitative dash boards: interpreting results, circulating information, implementing corrective action and following up on activity.
• Roll out the dispensing strategy in field
• Monitor and coach medical representatives. 
• Allocate resources while optimising ROI.
• Ensure synergy with commercial teams to increase sell-out.

Manage and drive the team in line with medical detailing’s strategy of excellence

• Organise, coordinate, manage and motivate the team. 
• Guide professional development monitoring of medical representatives: continuous assessment of scientific, product and regulatory knowledge and proficiency in communication techniques and tools (CRM/CLM platform). 
• Monitor and drive the team’s action plans at area level

Develop local medical relations 

• Identify local KOLs and propose them to Medical Relations Manager
• Monitor professional relations with KOLs and institutional partners. 
• Coordinate organisation and participation in congresses

Ensure links and collaboration with headquarter-based teams (marketing, medical relations, sales, digital, etc.) 

• Ensure competitive and environmental monitoring related to medical activity and feed it back up to headquarters.
• Ensure training and respect of both internal and external ethical standards regarding relations with health professionals.

PROFESSIONAL & TECHNICAL COMPETENCIES

 MEDICAL DISPENSING SKILLS  

• Targeting and segmentation follow-up. 
• Builds an interactive and customized dialogue with the physician with medical representative
• Treats objections, obtains prescriptions and orders
• Creates and updates the physician’s file.

SCIENTIFIC KNOWLEDGE 

• Knows skin and hair physio-pathologies and the medical environment. 
• Knows our products and competition (formulas and patients benefits).
• Develops one’s local medical network.
• Knows regulatory constraints.

MANAGEMENT SKILLS  

• Daily management of medical representatives
• Insures the roll out at area level of national medical visit strategy

ENTREPRENEURSHIP ON ONE’S TERRITORY 

• Analyses key performance indicators on one’s territory. 
• Implements and adjusts sectoral action plan.
• Interacts with the Sales Rep(s) to build synergies. 
• Develops Rx counter training in the point of sales.

COLLABORATIVE BRAND & TEAM BUILDING 

• Develops competitive intelligence.
• Participates in prospective task forces.

L'ORÉAL COMPETENCIES

• Innovator 
• Strategist 
• People developer 
• Integrator
• Entrepreneur

 We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability. We adhere to all local Labour Relations legislation.