As the Channel Manager Mass, you will serve as a strategic commercial leader at L’Oréal. You are responsible for steering large-scale distribution channels, specifically focusing on discounters and supermarkets. Your mission is to drive sustainable, profitable growth by building high-level retail partnerships and leading a high-performing commercial team. You will act as the visionary architect of your channel, balancing short-term commercial wins with long-term brand equity.
Key Responsibilities
📈 Pillar 1: Masters Commerce Fundamentals
The Engine of Sustainable Growth
Business Driver Activation: Expertly leverage trade marketing tools, promotional calendars, and assortment strategies to consistently achieve and exceed turnover targets.
Financial Optimization: Maintain a laser focus on P&L management, ensuring that all commercial actions contribute to healthy margins and profitable growth.
Market Intelligence: Operate in an "always-on" mode to monitor market trends, competitor moves, and shifting consumer landscapes to keep L’Oréal ahead of the curve.
? Pillar 2: Develops Customer-Centric Business
Building Strategic Partnerships
Knowledge Connectivity: Consolidate 360-degree data on retail partners to identify and unlock mutual growth opportunities.
Joint Development Plans (JDP): Co-create long-term business roadmaps that align L’Oréal’s brand DNA with the retailer’s commercial objectives, ensuring a synergy of goals.
Functional Collaboration: Act as the central "hub" between Marketing, Supply Chain, and Finance to provide a seamless, integrated service to the customer.
⚖ Pillar 3: Builds Selling Proposition & Negotiates
The Art of the Deal & Ethical Storytelling
Selling Story: Craft compelling narratives that translate complex product features into high-value benefits for both the retailer and the end consumer.
Win-Win Negotiation: Lead complex annual negotiations where value is created for both parties, fostering long-term business sustainability and mutual trust.
Compliance & Ethics: Ensure all commercial agreements strictly follow L’Oréal’s internal legal and ethical guidelines (The "Way We Sell").
🏬 Pillar 4: Monitors Sell-In & Sell-Out Excellence
Strategy Meets Execution
Forecasting Accuracy: Provide high-precision data to the Supply Chain team to eliminate stock-outs and minimize overstock risks, optimizing the entire value chain.
POS Field Execution: Ensure the "Point of Sale" (shelving, signage, and displays) perfectly reflects brand standards and campaign goals.
Continuous Control: Implement rigorous follow-ups on performance KPIs (Key Performance Indicators) to enable real-time tactical pivots based on actual sell-out data.
👥 Pillar 5: Team Management & People Development
Leading the Next Generation of Commercial Talent
Mentorship & Coaching: Guide and develop a team of Key Account Managers (KAMs), enhancing their negotiation skills and strategic account management expertise.
Performance Steering: Set clear individual and collective objectives, conduct regular performance reviews, and foster a high-performance commercial culture.
Talent Pipeline: Actively participate in recruitment, onboarding, and the professional growth of team members to build a strong talent pool for the division.
Collaboration Leadership: Inspire the team to work cross-functionally, ensuring that field sales and account management are perfectly aligned with brand priorities.
Professional Requirements & Competencies
Experience: Proven track record in Senior Key Account Management or Channel Management within the FMCG sector.
Negotiation Skills: Master negotiator capable of leading multi-million Euro agreements.
Analytical Rigor: Strong ability to interpret data, manage complex P&Ls, and forecast with high accuracy.
Leadership: Demonstrated experience in managing and developing people; a "leader-teacher" mindset.
Entrepreneurial Spirit: A proactive approach to identifying new business opportunities and an "always-on" curiosity about the retail landscape.
Language: Fluency in English and Polish is required.
What We Offer
A strategic role at the heart of the world’s #1 beauty company.
A dynamic, fast-paced environment that rewards innovation and results.
Clear career paths and international mobility opportunities.
An inclusive culture rooted in ethics and the "Way We Sell" principles.
RODO/GDPR
Information clause
The controllerof personal data is L’Oréal Polska Sp. z o.o with its registered office in Warsaw (00-844) at Grzybowska 62. Contact with the DataProtection Officer and additional information about the personal data processing carried out by the Company is possible via e-mail address: [email protected].
The processing of personal data is carried out for the purpose of the recruitment process in accordance with Article 6(1)(c) of the General Regulation on Personal Data of 27 April 2016, (hereinafter GDPR). Data processing to a wider extent than resulting from the provisions of labor law, for the purposes of the future recruitment processes will be carried out on the basis of the given consent in accordance with Article 6(1)(a) of the GDPR.
Your personal data will not be disclosed to other entities without your prior consent. Your personal data may be made available at the request of entities authorized to do so under the law. The controller may, by means of a written contract, entrust to another entity the processing of your personal data to the extent and for the purpose necessary to perform the service. Your personal data will not be transferred to a third country/international organization.
Your personal data will be kept for a period of 2 years from the end of the recruitment process – in which case these data will be processed until the consent is withdrawn.
You have the right to access their data, rectify, delete, object, limit processing, and transfer. Your consent may be withdrawn at any time. Withdrawal of the consent will not affect the lawfulness of the processing of your personal data that was made on the basis of your given consent before its withdrawal. A declaration of withdrawal of the consent to the processing of your personal data should be sent to the e-mail or postal address indicated above.
You have the right to lodge a complaint to the President of the Personal Data Protection Office if you feel that the processing of your personal data violates the provisions of the GDPR.
The provision of personal data is voluntary but necessary for the participation in recruitment process. Failure to provide personal data will result in the inability to participate in the recruitment process.