About L'Oréal: L'Oréal is a global leader in beauty, with a diverse portfolio of iconic brands. We are dedicated to offering beauty for all, through innovation, research, and a commitment to sustainability and inclusion. From drugstore favorites to luxury brands like Lancôme, we empower everyone to express their individual beauty.

Mission: Deliver exceptional beauty experiences that convert customers into loyal brand advocates. Your personalized advice and genuine care will drive sales growth and create lasting relationships, both in-store and online.

Role Summary: As a Kiehl's Skin Pro, you are the heart and soul of the Kiehl's customer experience. You embody our brand's spirit by providing expert, personalized skincare consultations and recommendations, fostering authentic relationships, and sharing the rich heritage and unique stories behind our products. You are a passionate advocate for healthy skin and a trusted guide for every customer on their journey to achieving their best skin.

Key Responsibilities

• Expert Skincare Consultations: Provide personalized skin analyses, recommend tailored routines, and demonstrate product application techniques.
• Achieve Sales Targets: Drive sales by effectively using Kiehl's selling methods and product knowledge.
• Build Customer Loyalty: Create lasting relationships with customers and manage client profiles for repeat business.
• Brand Ambassador: Represent Kiehl's with passion, maintain store presentation, and participate in events.
• Product Knowledge: Maintain a deep understanding of all Kiehl's products, ingredients, and industry trends through continuous learning.
• Operational Support: Handle POS transactions, manage inventory, and maintain store cleanliness.

Qualifications

• O-Level, SPM or equivalent; Cosmetology related certification preferred
• Previous experience in a retail sales environment, preferably within the beauty industry.
• Excellent interpersonal and communication skills.
• Passion for beauty and cosmetics, with a strong understanding of skincare and makeup application techniques.
• Demonstrated ability to achieve sales targets and provide exceptional customer service.
• Ability to work flexible hours, including evenings and weekends.

Benefits

• Competitive salary and commission structure.
• Comprehensive benefits package, including health insurance, paid time off, and employee discounts.
• Opportunities for professional development and career advancement within L'Oréal Luxe.