Job Title Senior Manager, IT Supply Chain (L4 Support & Business Transformation) – L’Oréal

Division: Corporate IT

Location: Berkely Heights, NJ

Who We Are: 

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. 

At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team!

What You Will Do:

We are seeking a technically proficient Senior Manager to spearhead business transformation, project management, and global Supply Chain rollouts within L’Oréal’s IT ecosystem. In this pivotal role, you will bridge business objectives and IT solutions, leading Supply Chain projects, optimizing processes, and championing effective system adoption throughout the organization. While you will serve as the final escalation point for L4 support, your primary focus will be on project leadership, system enhancement, and driving continuous improvement.

This role involves close collaboration with a central team in France, an AMS support team in India, and an extensive end-user community across the Americas—including the United States, Canada, Mexico, Colombia, Brazil, and more.

Key Responsibilities:

• Serve as the primary Point of Contact (POC) for Supply Chain rollouts, ensuring the successful deployment of IT solutions supporting both global and regional transformation initiatives.
• Lead business transformation efforts by identifying and implementing opportunities to enhance and evolve Supply Chain IT solutions.
• Manage IT projects related to Supply Chain systems, such as APO SNP, ensuring streamlined implementation and deployment.
• Act as a strategic liaison between technical teams and business units, aligning system capabilities with operational requirements.
• Collaborate with global and regional stakeholders to gather requirements, refine specifications, and deliver solutions that drive supply chain efficiency.
• Partner with the AMS support team in India to ensure process alignment, facilitate knowledge sharing, and promote continuous improvement.
• Drive user adoption by leading training sessions, optimizing processes, and delivering solution enhancements across the Americas.
• Coordinate closely with the central team in France to align global strategies with regional execution.

Qualifications:

• 5-7 years of deep expertise in Supply Chain IT systems, particularly APO SNP.
• Demonstrated experience in business transformation, global rollout management, and process optimization within a complex, international setting.
• Strong cross-functional leadership and collaboration skills to ensure alignment between IT solutions and business objectives.
• Proficiency in English is required; a basic knowledge of Spanish is a plus for engaging with teams across Latin America.

What’s In It For You?

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!).
• Real responsibility from day 1—there’s no sitting on the sidelines at L’Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender, and sexual orientation, as well as people with disabilities, are accepted, can speak up, will thrive, and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal and environmental causes to make a concrete difference.

Why Join IT at L’Oréal?

At L’Oréal, IT is at the heart of our Beauty Tech transformation. Here’s what makes IT at L’Oréal unique:

• Growth: Join a constantly growing tech community of 2,000+ experts worldwide, with access to cutting-edge technologies, personalized learning paths, and opportunities to work on transformative projects. Collaborate with leading partners like SAP, Cisco, Google, and Amazon.
• Diversity: Be part of a global team representing 80 nationalities, with a strong focus on gender balance and inclusivity. We aim for a 50/50 gender ratio in recruitment and headcount, and we welcome people from all backgrounds.
• Entrepreneurial Spirit: Drive innovation with hyper-personalized devices and services like Lancôme Shade Finder and YSL Rouge Sur Mesure. Work on ambitious projects that combine groundbreaking science with cutting-edge technologies.
• Purpose: Contribute to sustainability and social responsibility through innovative tech solutions. Develop devices like Hapta (Lancôme) and Water Saver (L’Oréal Professionnel) to improve lives and reduce environmental impact.

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows:

Salary Range: $107,600 - $153,000, supplemented by bonuses and additional components as part of L’Oréal’s total compensation package.  (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)  

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)  
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)  
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)  
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)  
• Employee Resource Groups (Think Tanks and Innovation Squads)  
• Access to Mental Health & Wellness Programs   

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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