Come join us at L’Oréal – the #1 beauty company in the world, spread across more than 150 markets worldwide! We've been leading the beauty industry for over 100 years, constantly evolving with the help of data, tech, innovation, and some serious science power.
Together, we tackle big challenges while making sure we stay highly committed to making the world more inclusive and a better place for everyone & our planet. We’re not just building brands; we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.
Job Title: Credit Team Manager
A Day in the Life
Customer Credit and AR management
As the Credit Manager, the mission is to prevent, limit, and manage financial risks inherent to commercial relationships. You will optimize financial flows and secure turnover collection while ensuring a fluid order treatment flow. You will be the guardian of the Entity’s Credit Policy, ensuring that customer credit remains a financial safety tool.
Your key responsibilities will be:
1. Credit Policy Management & Governance
- Define, formalize, and update the Country-level Customer Credit Policy in consultation with Finance, Sales, and Legal departments.
- Ensure the validation flow is respected (CFO, DOP, GM, and Zone CFO).
2. Risk Assessment & Customer Segmentation
- Define customer segmentation based on a risk approach.
- Manage conditions for opening new customer accounts, including solvency checks.
- Establish and update credit limits based on defined categories and thresholds.
- Manage the relationship with credit insurers, ensuring the Group’s policy for maximum coverage is applied and managing the claim process.
3. Collection & Financial Flow Optimization
- Secure the collection of turnover and manage the procedure for reminders and dunning.
- Oversee the management of bad debts and follow-up procedures.
- Ensure reciprocity of payment terms regarding credit notes and turnover-linked rebates.
4. Order Management & Operational Fluidity
- Define and execute conditions for blocking orders (exceeding limits, unpaid debts, or bankruptcy).
- For cross-divisional customers, manage credit and order blocking at the country level to ensure consistency.
- Analyze blocked order statistics to identify bottlenecks and improve the fluidity of the order-to-cash process.
5. Reporting & Control
- Implement control processes and regular reporting on credit risk and collection performance.
- Monitor compliance with General Terms of Sale (GTS) and the Financial Charter
WE ARE LOOKING FOR:
- Education: Bachelor's degree (Accounting, Finance, or any relevant Business/Finance major preferred).
- Years of experience: +8 years of career experience in Credit Management, ideally within the FMCG or Retail industry.
- Deep understanding of credit insurance and risk assessment methodologies.
- Other Skills:
- Must showcase advanced-level of MS Excel
- SAP (or similar ERP system) proficiency is preferred
- Fluent in both Korean English (Spoken & Written)
WE ARE ENGAGED & COMMITTED:
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.
The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law.
We are proud to be an equal opportunity employer.
(*Please attach your updated Eng. resume when you apply.)
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