Calling all innovators, disruptors, and dreamers!
Join us at L’Oréal, the world's #1 beauty company present in over 150 markets. For over a century, we have been transforming; fueled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. So, let's team up and create the beauty industry of the future together!
Job Title: E-Key Account Manager - Kerastase, Professional Products Division
WHO WE ARE:
The L'Oréal Professional Products Division(PPD) is a global leader in the beauty industry, dedicated to providing exceptional haircare solutions to salon professionals and their clients. With renowned brands like L'Oréal Professionnel, Kérastase, the division offers a comprehensive range of innovative products and tools that empower hairdressers to unleash their creativity and deliver outstanding results. Through cutting-edge research, advanced education programs, and a commitment to sustainability, the division sets new standards in the industry, driving excellence and elevating the artistry of hairdressing. With a focus on collaboration, technical expertise, and trend-setting innovation, the Professional Products Division continues to shape the future of professional haircare, inspiring professionals and clients worldwide.
A DAY IN THE LIFE:
The E-commerce Key Accounts Manager will be responsible for managing ecommerce channel. This includes developing and executing strategic account plans, negotiating contracts, and ensuring the achievement of sales targets. The role requires strong relationships with online retailers and a deep understanding of the digital marketplace.
Build, manage and develop long-term Ecommerce relationships in order to achieve the targeted sales revenue by increasing the brand’s online presence.
Develop Ecommerce strategic roadmap aligned with brand’s objectives.
- Plan & execute online strategy for each channel(preferred with Coupang, Kurly experiences) and identify new ecommerce market trends and capture opportunities in online.
- Strengthen and reinforce brand awareness by enhancing brand’s visibility and improving sales performance and developing premium brand equity and experience.
Optimize sales performance through data analysis and online products placement management while optimizing customer experience.
- Drive sales with execution of platform optimized strategy and manage Key KPIs in sales.
- Drive business results through define and implement Go to Market strategy based on analytical data.
- Identify new ecommerce trends and opportunities for business growth and implement action plans.
- Analyze and interpret Ecommerce partner’s sales report to identify strengths, risks and business opportunities.
Closely work with other stakeholders(Marketing, Digital, IT, Sales, CCC) to drive sales & ensure profitability and growth of the E-commerce business.
- Lead and negotiate annual agreements with Ecommerce partners.
- Provide feedback as necessary to involved stakeholders (such as Marketing, Digital, Media etc.)
- Handle specific sales events and any e-joint business project support.
- Localize and update the asset with agency and cascade to each channel.
QUALIFICATION:
- University graduate
- +3~8years
- E-Commerce Background or relevant EC area
- Preferred work in beauty industry & luxury brand experience is plus
- Preferred in handling channel diversity
- Preferred in dealing with Ecommerce & channel partners
- Intermediate in English
- Proficient with Excel
WE ARE ENGAGED & COMMITTED:
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.
The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law.
We are proud to be an equal opportunity employer.
(*Please attach your updated Eng. resume when you apply.)