Here are L’Oréal, we're not just building brands, we're shaping how the world experiences beauty. Intrigued? Keep reading, this might be the opportunity you've been searching for.

We are recruiting for a Consumer Insights Analyst to join our dynamic CMI team within our corporate function. Reporting into the Head of Consumer and Shopper Insights, this unique role will enhance your strategic thinking and ability to transform raw data and observations into compelling narratives that inspire action and drive business impact.

ABOUT THE ROLE:

• Lead the charge in understanding consumer behaviour, motivations, and needs, becoming a trusted advisor to brand and marketing teams.
• Combine your expertise in consumer insights with a deep understanding of shopper behaviour to generate a 360-degree view of the consumer journey.
• Develop and manage impactful qualitative and quantitative research studies end-to-end, leveraging a variety of methodologies including panels, focus groups, surveys, advanced analytics, and emerging AI tools.
• Analyse complex datasets, market trends, and research findings to extract compelling insights that drive strategic decision-making and identify opportunities for technological innovation.
• Translate your findings into clear, concise, and actionable recommendations, using compelling presentations and visualizations to inspire action and champion data-driven strategies.
• Design and oversee robust research plans end-to-end, analysing data from multiple sources, including digital and social intelligence, to draw meaningful conclusions.

ABOUT YOU:

• 3+ years of experience in market research, consumer insights, or a related role.
• Expertise in qualitative and quantitative research methodologies, including experience with consumer insights, shopper insights or from a related market research field. Experience in FMCG with brand health tracking, scan sales and shopper panels is extremely desirable, coupled with a keen eye for how new technologies and AI capabilities can enhance these research approaches.
• Excellent communication, presentation, and interpersonal skills to engage with a broad range of stakeholders.
• Strong problem-solving skills and a passion for understanding consumers and leveraging data to drive business success, including a proactive approach to AI adoption and exploring new technologies for advanced analytics and insight generation.

ABOUT THE PERKS 

• Profit Share, Life insurance and Income Protection  
• On-site gym, on site café  & on site staff shop at our St Kilda Road head office 
• Access to Health & Well-being programs throughout the year 
• Corporate & Staff discounts 

ABOUT L’OREAL GROUPE, AUSTRALIA AND NEW ZEALAND 

The L'Oréal Groupe in Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email [email protected] to speak with our Talent Acquisition representative.

We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF). 

L'Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.