About the Role

Are you a digital native passionate about live shopping and social commerce? We are looking for an energetic Assistant Livestream Manager to support the execution, daily operations, and performance tracking of our brand's livestream channels. You will work closely with the Brand Livestream Manager to coordinate studio setups, manage host schedules, optimize streaming scripts, and translate live traffic and sales data into immediate operational adjustments.

Key Responsibilities

1. Operations & Studio Execution:
   • Support the end-to-end execution of daily livestream schedules, ensuring seamless integration with commercial campaigns and promotional calendars.
   • Oversee studio setups, product staging, sample readiness, and technical streaming infrastructure (audio, lighting, platform dashboards like TikTok Shop/Shopee Live).
2. Data Tracking & Performance Optimization:
   • Track, pull, and analyze daily live performance metrics (GMV, traffic, conversion rates, GPM).
   • Prepare post-stream reports and assist in translating data insights into real-time operational improvements for upcoming sessions.
3. Host & Content Coordination:
   • Brief, schedule, and support internal/external livestream hosts to ensure engaging on-camera delivery and strict adherence to brand guidelines.
   • Assist in drafting high-converting scripts, product talking points, and in-stream engagement mechanics.
4. Cross-Functional Collaboration:
   • Partner with Customer Service and moderation teams to ensure swift, professional post-interaction support and smooth chat management during live broadcasts.
   • Coordinate with supply chain and commercial teams to ensure stock availability and promotional alignment.

We’re Looking For

• Experience: 3 to 5 years of hands-on experience in e-commerce operations, digital marketing, or live-streaming/social commerce management (specifically familiar with platforms like TikTok Shop, Shopee, etc.).
• Data & Digital Savvy: Strong analytical skills; comfortable tracking digital performance metrics and using data to drive execution.
• Agile & Problem-Solver: Thrives in a fast-paced, high-pressure environment with strong organizational skills and the ability to troubleshoot issues on the fly.
• Strong Communicator: Excellent interpersonal skills with experience coordinating diverse teams (hosts, operations, agencies).
• Education: Bachelor’s degree in Business Management, Marketing, Communications, or a related field.