Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

As the National Education Manager for Lancôme, you’ll be the face of our brand, inspiring and empowering our network of beauty professionals to deliver exceptional experiences to their clients. You’ll play a pivotal role in driving the success of Business Unit across Australia, with opportunities to travel nationally to deliver training programs. This position is a 12 month maximum term contract until November 2026.

A Day in the Life

• Provide in-depth training and education to Lancôme beauty professionals on our brand products and services, both face-to-face and online.
• Lead & execute in class learning/group activities to boost way of learning Lancôme Academy programs, ensuring participants leave inspired and equipped with expert knowledge.
• Lead Lancôme’s services and beauty tech to ensure we deliver our CXE (consumer experience) deliverables
• Work closely with a Lancôme Business Partner to drive consumer connection and promote sales through service excellence within the beauty network.
• Actively collaborate with the REM team by analysing and creating coaching plans to be executed through the CM driven by the REMs and led by Education. Lead by example facilitating in store coaching.
• Actively assess skills and development needs of Beauty Professionals based on CXE, NPS, BT & sales results to create/ adjust and integrate targeted learning content. Assign and sell Lancôme education programs and seminars to enhance the skills and knowledge of beauty professionals according to needs.
• Actively engage the Lancôme BA Community through Social posts, inspiring, recognising and or updating news including upcoming training events.
• Collaborate with the Education & BA Community Executive driving specified eLearning completion and social chat engagement across the Lancôme BA Community team. 

We Are Looking For

You’ll thrive in this role if you have:

• A results-driven attitude and a passion for educating and coaching.
• Excellent written and verbal communication skills to engage and inspire.
• A vibrant and engaging personality with a strong drive to succeed.
• Strong attention to detail to ensure flawless execution of education programs.
• Previous technical experience in beauty products (preferably skincare) is highly desirable.
• Display business acumen in understanding and delivering business KPIs and results and create learning plans accordingly.
• Previous experience within retail is highly desirable
• A current and valid Australian driver’s license.
• Flexibility to travel across Victoria and nationally as required.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference

ABOUT L’OREAL GROUPE, AUSTRALIA AND NEW ZEALAND 

The L'Oréal Groupe in Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email [email protected] to speak with our Talent Acquisition representative.

We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF). 

L'Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.