Volver
Indefinido
Taiwan
Taipei
CMO & Digital
Jornada Completa
09-Jul-2026

Purpose of the Role

Aesop Taiwan is looking for a partner who focuses on CRM in implementing digital platforms as well as all customer-related data analysis and activities.

This role is responsible for Aesop customer related activity and digital platform development and management to ensure a seamless, engaging, and efficient client journey. This position will work in close collaboration with Retail/Marketing/3rd party vendors to ensure smooth operation/data flow to optimize the customer’s experience in all aspects and as key contact person in CRM system for digital-related content planning, coordination, execution, and optimization.

As a CRM & Digital Coordinator, you will follow marketing and retail strategies that Aesop uses to manage and analyze customer interactions and data throughout the customer lifecycle in a practical way. 

Furthermore, the teams will base on your statistical insight from the CRM platform (Salesforce) to design and execute proper communication activity. Thus, the successful candidate will act as a marketing member to enrich client journey planning.

 

 

Job Description

  • Responsible for CRM and digital platform management, and optimization to provide ultimate offline and online experience for our clients.
  • Omni Client Journey Planning
  • Data management and customer trend watch
  • Keep track on digital CRM activities and animation in the markets.
  • Database management & maintenance

What We Are Looking For

  • Digital Savvy, good understanding of local market digital landscape
  • Good knowledge of CRM and consumer behavior
  • Min. 2 years work experience in CRM or digital marketing on Brand.com, social platform and account Management.
  • Passion for planning customer events on both physical and virtual channels. 
  • Innovative and curious in new technology for client engagement
  • Good interpersonal, analytical, planning, communication skills
  • Team player and strong self-starter with self-discipline to execute customer events accordingly.  
  • Excellent attention to detail and multi-tasking ability.
Postular ahora
  • Puedes inscribirte en un máximo de tres ofertas en un período de 30 días.
  • No puedes retirar tu solicitud una vez enviada, así que asegúrate de elegir la posición que mejor se adapte a tus habilidades y aspiraciones.
  • Visita el apartado “Tu espacio de candidatura” para ver las ofertas en las que ya te has inscrito.
  • Por favor abstente de crear cuentas adicionales con emails distintos ya que es probable que tus cuentas se unifiquen y que tus candidaturas en curso se pierdan