Life is too short for a boring career, so build an extraordinary one with us. We believe your career should spark the same thrill and curiosity as your personal interests. Creativity drives everything we do, turning ideas into meaningful impact. With opportunities across brands, markets, and divisions, your growth knows no boundaries.

A Day in the Life

The Key Account Manager is responsible for developing the Commerce sales and capabilities model for all the channels in L’Oréal Dermatological Beauty: ePharmacies and brick & mortar pharmacies. You will work closely with the sales, digital, marketing, business development & operations teams, to identify and maximize opportunities, and develop strategies to increase revenue and market share for L’Oréal Dermatological Beauty brands in all channels.

This role is key to setting up a strong profitable ecommerce business that will contribute to the division strategy, establishing L’Oréal Dermatological Beauty as a top partner for Dermato-Cosmetics categories:

• Build and maintain strong relationships with key Commerce clients on all levels (buyers, category managers, marketing teams and other key members of client’s teams).
• Drive promotional activities, including product launches, exclusive offers, and marketing campaigns, to increase brand visibility and drive omnichannel sales.
• Responsible for the P&L of designated clients, develop and execute strategic account plans, including business objectives, sales growth, and profit targets.
• Negotiate the Annual Joint Business Plan & Green JBP for your top retailers with the support of the sales & cross-functional teams.
• Work closely with the wide cross-functional teams, including Sales, Supply Chain, Customer Service, Finance, Marketing, Business Development team, Legal & Customers, to ensure a seamless execution of account plans.
• Conduct regular business reviews with the pharmacies to evaluate performance, identify areas for improvement, and propose solutions.
• Deliver best-in-class execution of the digital shelf focusing on availability, content, placement, share of search, and rating and reviews for our top partners.
• Be the main point of contact for cross-functional teams, on all commerce related topics and provide regular reports and analysis on sales performance, market trends, and customer feedback.
• Monitor and analyze market trends, competitor activity, and customer behavior to identify opportunities and drive growth while staying up to date with the latest trends and developments in the pharma industry.
• Responsible for the implementation & monitoring of all conditions related to Selectivity Agreements Online & Offline in line with European contracts.

We Are Looking For

• Min. 3 years of experience in account management. 
• Proactive Field Leadership: A hands-on professional comfortable with frequent field and BQ visits, demonstrating a proactive approach to initiating contacts and maintaining high-speed interactions.
• Entrepreneurial Partnership Mindset: A strategic partner with a win-win mentality, capable of contributing original ideas and initiatives rather than just executing instructions.
• Agility & Responsiveness: Exceptional reaction speed and a strong focus on solutions over justifications, ensuring high availability and rapid turnaround times.
• Strong analytical and strategic thinking skills to make data-driven decisions & identify opportunities.
• Exceptional communication skills to inspire collaboration. Ability to bring positive attitude and courage to team discussions.
• A collaborative spirit and passion for growth.
• Advanced skills in Microsoft Office (PowerPoint, excel, word).

What’s In It For You

• Trusted to make an impact from day one. We’ll give you a place to leave your comfort zone and grow beyond your potential, with real responsibility and the right to make mistakes and learn along the way.
• Limitless career mobility in an environment where people of every ethnicity, social background, age, religion, gender, and sexual orientation are accepted, can speak up, will thrive, and are celebrated.
• An entrepreneurial spirit from the inside out. You can contribute to something bigger and have the freedom to pitch new ideas to drive fast-paced innovation that makes a concrete difference.
• Upskilling never sleeps! You’ll have unlimited access to the L’Oréal “MyLearning Platform” to boost your competencies, surrounded by the contagious energy of diverse people with a growth mindset.
• Comprehensive support with the L'Oréal Share & Care package: 25 days annual leave, meal tickets, health & life insurance, personalized Onboarding Plan, career coaching, yearly sports activities compensation, sales bonus and more.
• Cherry on the cake: enjoying products from our brands’ portfolio on special occasions.

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law. 

Want to discover more about L’Oréal Careers? Get the insider tips from L’Oréal recruiters on TikTok @LorealGroupe! 

Beware of recruitment scams! L'Oréal only accepts applications through our official careers website. If you encounter suspicious recruitment activity, please report it immediately.