About the Role
We are searching for a dynamic Key Account Manager to join our Luxe division and further strengthen our strategic partnership with our retailer, both online and offline.
As Key Account Manager, you will focus on developing the L’Oréal Luxe brand portfolio in the Benelux. You will develop a vision and strategy aimed at increasing the visibility and performance of our brands, both offline in stores and, with a strong emphasis, through online acceleration.
Working collaboratively with other Key Account Managers, you will be the primary contact for the client, responsible for a specific part of the L'Oréal brand portfolio. You will contribute to budget planning and be accountable for its execution and achievement of defined results. Building a strong and collaborative relationship with your client will be key. This role seamlessly blends vision, strategy, and hands-on execution.
Responsibilities
This position offers a blend of strategic and operational tasks. Working alongside your counterparts at the retailer, you will drive growth across various categories for our brands. You will achieve this by:
- Designing and implementing comprehensive online and offline activations, encompassing areas such as assortment, merchandising, CRM, and media, in close collaboration with Retail Brand Managers and Online Brand Managers.
- Managing expenditures within budget and overseeing the logistics process.
- Developing a joint consumer-centric strategy with the retailer, grounded in market insights and trends.
- Creating accurate forecasts and delivering results across sales, market share, and profit. You will ensure flawless execution and continuously monitor developments at both the brand and category levels.
- Leading negotiations with the retailer, focused on creating added value within the partnership.
- Cultivating strong external relationships with the Category Management team and other stakeholders at retailer.
- Collaborating internally with various departments within the division, including the Retail team, Marketing, Digital, Education, Finance, and Supply Chain.
Profile
The ideal candidate is entrepreneurial, ambitious, and pragmatic. You possess strong negotiation skills coupled with a commercial and analytical mindset, essential for managing client interactions. Given the significant portion of revenue generated online, a strong understanding of the digital landscape is crucial. As a team player, you will collaborate closely with the commercial team. Excellent interpersonal skills are vital for building robust client relationships and a strong internal network.
Must-Haves:
- Master's degree
- Minimum of 5 years of experience in (Online) Key Account Management
- Experience with online sales
- Strong commercial drive
- Entrepreneurial, proactive, results-oriented, and analytical
- Excellent communication skills and adept at developing and nurturing relationships
- Fluent in Dutch and English (absolute must-have)
What We Offer
At L’Oréal, you are empowered from day one. Your development is supported through an induction program, mentorship, coaching, and a tailored training program, including opportunities at our global headquarters in Paris. This enriching experience allows you to connect with international colleagues.
We also offer:
- An inspiring work environment with ambitious colleagues
- Strong career prospects with excellent development and growth opportunities
- A competitive salary with annual performance-based adjustments
- Excellent benefits package, including a 13th month, profit sharing, health insurance discounts, and a favorable pension plan
- Additional perks such as company-sponsored sports activities
One of the most rewarding aspects of working at L'Oréal is the collaboration with diverse individuals across various functions. This provides you with the opportunity to broaden your expertise in all aspects of Account Management, as well as Marketing, Category Management, Digital, Supply Chain, and Finance.
Who We Are Looking For
To maintain our leading market position, we are seeking ambitious individuals with strong convictions and innovative ideas. We welcome adventurous spirits who embrace challenges. We are searching for future leaders willing to go the extra mile and make a difference.
"A company is not walls and machines, it's people, people and people" (Eugène Schueller, founder of L'Oréal)
At L’Oréal, you will work alongside driven and passionate individuals and a management team dedicated to helping you reach your full potential. L'Oréal offers an international and diverse work environment where fun is an integral part of our team dynamics. We are a responsible corporate citizen and encourage our employees to actively contribute to these efforts.
How to Apply:
Do you have what it takes to succeed in this challenging role? If so, apply now!
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