As a big leading multinational company, we are pushing boundaries in the world of traditional and digital strategies with a spark for genuine creativity. There are no two days alike and that's what gets us excited every morning. That means working here is challenging, invigorating, and rewarding. We are one group, but with many opportunities. Join us and become a part of a group of 158 nationalities speaking 58 different languages through 140 countries! Having 36 iconic international brands in our Group portfolio makes your adventure limitless!

Discover the world of L’Oréal by applying for:

Division Chief Digital Officer (m/f)

Based in Belgrade or Zagreb 

Our Division Chief Digital Officer will drive the digital & consumer engagement transformation for L’Oréal Consumer Products Division (CPD) in Adria-Balkan markets, collaborating with main stakeholders to accelerate on key topics such as media, advocacy, search, services, content & websites. You will be an expert and support the brands, lead the vision, and be a partner for media & digital agencies, as well as manage the budget and a team.

YOUR ROLE WILL BE TO:

• Localize digital roadmap while prioritizing key milestones for CPD Adria-Balkan, based on the overall Europe CPD strategy.
• Brief, build & share performance data & actionable insights on a regular basis covering the key topics of digital & consumer engagement.
• Upskill and drive the digital agenda for the entire division, leading by example and inspiring the next phase of innovation. 

YOU WILL ALSO HAVE THE IMPACT IN THE AREAS OF:

• MEDIA: 
  • Ensuring compliance with Division rules of engagement, with specific focus on Digital media (paid, earned) on all platforms, being at the forefront of the market practices. 
  • Monitoring, developing and optimizing the strategic approach and media performance. 

• ADVOCACY: 
  • Developing the division influencers´ strategy for all brands and markets. 
  • Implementing the roadmap toward gains in Share of Influence, views and engagement, both earned and paid, together with the team and agencies.

• SEARCH, DIGITAL SERVICES and WEBSITES: 
  • Defining and implementing winning strategy for CPD Adria-Balkan, in line with Europe Zone guidelines, and local results. 
  • Monitoring performance and set media strategy, including 1P data. 

• ECOMMERCE: 
  • Contributing to e-commerce development, providing adapted digital information and expertise. 
  • Setting up a strategy for transactional media, collaborative ads, 2P data activation, in cooperation with brands and the e-commerce team. 
  • Building, developing and managing your team, coaching them and developing their digital expertise and know-how.

YOUR JOB MISSION:

With us, you’ll strive and drive. You’ll try, might fail, try better to succeed. You will never do it alone, but with our inspiring teams. At L’Oréal, you get down to every task as if you're the leader of that project - no matter what your title says. We want you to grow beyond your limits by creating an environment where you are inspired to learn, to challenge the status quo and to make your ideas as best practice. We want to spread your wings by constantly exploring and upgrading yourself in various areas.

THE IDEAL PROFILE:

• Holds a Bachelor’s or a Master’s Degree (preferably in marketing or digital)
• Has 10 or more years of previous work experience, including experience with Digital activation
• Has highly developed leadership skills, experienced in coaching and motivating a team 
• Demonstrates platform excellence (digital media, tagging, SEO, …)
• Easily builds strong partnerships with Digital agencies and technological teams 
• Has experience in optimizing landing pages, UX and user funnels
• Has experience with A/B and multivariate experiments
• Has solid knowledge of website analytics tools (e.g., Google Analytics, Tracker)
• Is digital savvy, curious and early adopter of new digital trends 
• Is data driven, and has strong analytical skills
• Is both “a peasant and a poet”: is happy producing reporting, and getting in the detail, but also happy developing a 3-5 year roadmap & strategy
• Excellent written and verbal communication skills, able to convey clear messages in communication with various internal and external stakeholders (both with experts and non-digital profiles)
• Active and advanced use of MS Office
• Fluent in English language

WHAT WE CAN OFFER YOU?

You will have a strategic position, reporting to the L’Oréal Consumer Products Division (CPD) General Manager.

You might be a cosmetics junkie — or you might not. You can be an introvert or an extrovert. The point is, whoever we are, we are all a team and we’re always here to help, celebrate and cheer one another! That’s what makes the glue of L’Oréal: the people. But apart from that, we also appreciate and share our love for:

• Numerous opportunities for constant learning, online & offline!
• Our colleagues. We enjoy our team buildings and informal gatherings as well!
• Love for food. Fresh fruit for the breakfast? Many coffee machines (or space to cook your own Turkish coffee!) and our cozy lunch spaces? Yes, we have it!
• Our Share & Care program. It serves to offer numerous benefits to protect us and our health, to give us balance in personal life and workplace as well.
• Flexibility. As simple as that – from flexible working hours, to possibility of remote working (2 days per week), to Sunny Fridays during the summer when we enjoy shorter working Fridays!
• We don't have to mention working with top international brands in the business, and the most passionate professionals in the industry?
• The fact that there's (usually) no such thing as standard career path. Each of us has the opportunity to be empowered and to lead the change we want to see within the biggest beauty company in the world!

Find more about our projects & brands that we’re so proud on, and our Adria Balkan region on this LINK!

OUR VALUES

Passion, innovation, entrepreneurial spirit, open-mindedness, quest for excellence and responsibility are in L'Oréal's genetic code.

If you are ready for this challenge apply by sending your CV and cover letter in English!

Only short listed candidates will be contacted.

All applications will be treated in the strictest confidentiality.