SalonCentric, a subsidiary of L’Oréal USA, is the premiere distributor in the United States of salon professional products. Through its hundreds of stores, national field sales force and sub-distribution network, SalonCentric promotes the finest professional beauty brands and educates stylists on the latest products and trends.
JOB SUMMARY
The Operations Excellence Analyst works closely with internal groups, such as Process Improvement, Operations Management, Inventory Control, Finance, & Accounting. This role will support distribution center projects and training to provide an efficient fulfillment of customer orders per organizational policies and procedures.
POSITION RESPONSIBILITIES
- Supports management team, providing recommendations and feedback on change initiatives.
- Establishes and maintains performance metrics to measure operational efficiencies.
- Establishes and maintains process excellence program governance, project reviews, & communications.
- Participates in the development and implementation of new training programs.
- Verifies records for accuracy, tracks data, and ensures databases are updated.
- Reviews departmental procedures and makes suggestions for improvements.
- Assist with the development, implementation, and sustainability of the Distribution Quality System (SQD).
- Researches, recommends and/or communicates other resources for employee improvement as necessary.
- Develop and/or update administrative processes to make them more efficient.
- Serves as backup to prepare and submit PO’s and CAPEX Requests (CER’s) for review and approval. Manage FAR (Fixed Asset Register) for capital expense purchases.
- Performs other duties and tasks as needed upon request such as but not limited to: Report generation, information flow to other departments/stakeholders, and coordination of special projects.
POSITION REQUIREMENTS
- Bachelor’s Degree preferred or equivalent combination of education and experience (2-4 years’ experience).
- Ability to act independently without direct supervision and support a team to accomplish timely objectives.
- Demonstrated ability to effectively communicate with employees with limited English skills, Bilingual preferred.
- Ability to lead group instruction and training activities.
- Has a basic understanding of OSHA and safety regulations.
- Strong computer and analytical skills, SAP & Manhattan knowledge preferred.
- Strong Microsoft Office Skills including:
- Excel – H-Lookup, V-Lookup, Pivot Tables, Data Formulas, Charts, Pivot Charts, Data Validation, Linked Spreadsheets, Conditional Formatting, Macros, etc.
- Power BI knowledge a plus.
- Six Sigma certification preferred
- Strong interpersonal skills, displaying patience and adapting to the learning style of others
- Must be able to wear protective eyewear, footwear, hand protection (gloves) and safety vests
- Broad knowledge and understanding of warehouse operations preferred