Dublin (Leinster), Ireland

Seeking an exceptional, experienced, and innovative Medical Communications and Relations Manager to manage the multichannel medical communication plan in Ireland in line with the medical strategy. This unique opportunity to work with the medical team at L'Oréal, with the objective of increasing recommendations by healthcare professionals (HCPs) and developing the scientific reputation of our brands and division across Ireland.


L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. 

Being part of the L'Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.’ As the world leader in dermocosmetics, our iconic brands La Roche- Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years.


This role is unique in offering exposure to the international medical brand strategy and medical key opinion leaders (KOLs) in Dermatology whilst providing the opportunity to develop Ireland specific medical strategy in reflection to the UKI medical vision.  You will work extensively with cross functional teams and lead the execution of the medical strategy supported by the medical field team and also work with KOLs, HCPs and Medical professionals with social presence. 

You will

    Be responsible for execution of the UKI Medical strategy in line with the brand and medical strategy and the international vision in the Irish market. 

    Be responsible for KOL development B2B2C and amplifying brand science

    Achieve Medical objectives and defined KPIs, included but not limited to:

- KOL Development / Targets

- Delivery of Ad-boards and KOL brand contracts B2B and B2B2C

- Brand representation and KOL Symposia impact at Congress

- Clinical Studies Development

- Partnerships and Collaborations with Professional bodies and Patient Associations

   Achieve reach and build of 50 target KOLs focussed on their endorsement and advocacy of the brand.

    Plan and deliver 1-3 Educational Symposia organisation and support congresses amplification.

    Develop 2 advisory boards, test new materials and campaigns to help define/achieve the Medical Strategy and L'Oreal Dermatological Beauty Strategic Framework

    Support development of communications to dermatologists, and other HCPs online and offline, new product updates, clinical data, congresses summary, awards available. Contribute to detail aids, leave pieces and training to the medical team at medical meetings and conference.

    Manage brands educational grants and schemes, local and international to make dermatology education more accessible.

    Identify and collaborate with Medical Communications team UKI on the development of new/current clinical trials and recruit dermatologists/research centres to participate.

    Organise the selection and validation of delegates to brand events and seek approval and travel arrangements required.

    Support whole medical team in achieving HCP growth and frequency reach, measure KPIs through reports such as Barometeres.

    Work with the Medical Relations and Communications team to define the annual pre-budget and budget for the following year.

    Support the medical communication team with winning medical claims.

    Present and contribute actively at zone-visits and create a commonly approved agenda.

    Develop a National Action Plan which clearly outlines the activities to be undertaken at National Level  in the brand Medical Relations Calendar


  Demonstrable experience desired in Pharmaceutical/Dermocosmetics industry in scientific, Medical sales or Medical Affairs/Liaison roles 

    Experience managing medical relations with national and international KOLs

    Proven success in developing KOLs for Symposium at Congresses

    Proven success in delivering large educational accredited medical events and advisory boards

    Desired experience in guidelines, clinical study design and protocol development

    Medical Sales background with proven track record in driving success - secondary care and key account management experience is desirable 

    Educated to degree level in science/ medical related subject or equivalent

    Confident in moderate/advance science/medicine ideally in Dermatology

    IT competent to use reporting systems, email and Microsoft Office e.g. excel based programmes for monitoring sales, investment return etc.

    Strong interpersonal, communication (written and verbal), influencing / persuasiveness skills – pro- active - Excellent selling, negotiation and networking skills.

    ‘Can do’ attitude – someone who gets things done – able to work on own as well as in teams

    Demonstrated ability in problem-solving, pathway design and implementation and project management with external bodies i.e. commercial, medical, patient associations

NB. This role is field based and regular travel is expected within UKI, Europe, USA and other international travel

Full Driving Licence required


Our people are at the heart of everything we do and play a vital role in the success of our company. We are committed to offering you a package that is fair, competitive, and equitable to help support you to do what you love most, achieve your goals and become the best version of yourself. 

Our range of optional benefits include money-saving offers and exclusive discounts, in addition to health & wellbeing support, development opportunities, flexibility, and leave entitlements. You will also have access to private medical and dental insurance, an enhanced pension, 25 days annual leave increasing after 3 years’ service, an online staff shop with up to 60% off products, access to incredible trainings and monthly talks, enhanced family leave provisions as well as up to 4 weeks paid fertility leave. We also have app partnerships with Thrive for mental health and Peppy Menopause support and an employee assistance service available to all employees for if and when you need it.


At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

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