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Central SingaporeSingapore
Retail Corporate
Full - Time
16-Feb-2021

Who are we?


We wake up every morning because there is excitement in knowing that everyone we work with has a tremendous impact on a larger vision. We empower billions of people to be the canvas for self-expression inspiring confidence and self-belief every day. When they feel good, we feel good. It's contagious! That’s why we surround ourselves with other 88 000 L'Oréal driven thinkers and doers to spark innovation and build a true leading brand powerhouse offering beauty for all across 36 international brands and 150 countries.

When we create a product or experience that makes our hearts beat faster, we know we’re onto something. Something that will win the hearts and minds of another billion.

What are we looking for?

We are recruiting for a Retail Manager to develop the business through retail strategy; build and implement sales strategy to drive sales growth in country. The key responsibilities include:

·         Lead and motivate team of Beauty Advisors (BAs) to achieve their targets and increase productivity at store level

·         Recruit, train, supervise and appraise BAs

·         Masters retail operations to maximise sales

·         Set and manage sales target, roster, deployment and commissions

·         Ensure compliance and upkeeping of counters by BAs across all channels

·         Communicate and be the go-to person for BAs for any office to field communications

·         Provide logistics support to BAs in terms of replenishing selling tools, samples and gifts

·         Monitor BAs turnover rate


The ideal candidate should have:


MASTER RETAIL FUNDAMENTALS

  • Stays up-to-date with market, consumers & competitors
  • Builds on categories shopper insight
  • Leverages business drivers
  • Pursues financial optimization
  • Optimizes assortment & stocks

DEVELOP BUSINESS & OPERATIONS

  • Adapts brand distribution strategy
  • Influences retailer /prescriber
  • Manages event & animation
  • Follows-up & controls
  • Ensures compliance

 ENHANCE SELLING & CUSTOMER EXPERIENCE

  • Masters brand selling scenarios
  • Focuses on customer service
  • Manages customer relationship
  • Understands merchandising

FOSTER RETAIL DEVELOPMENT

  • Improves on mystery shopping
  • Manages BA staffing & relationship
  • Trains & coaches on selling & service
  • Collaborates across functions

Why should you work for L’Oreal?

L’Oréal is richly endowed with a portfolio of international brands that is unique in the world and that covers all the lines of cosmetics and responds to the diverse needs of consumers the world over. Visit us to know more.

Watch the video below to find out how it is like working for L’Oreal!