[L'oreal Korea] YSL - Retail & Education Manager
JOB SUMMARY
Improve our sell-out in line with Brand/ Department channel strategy by managing and developing beauty.
Adviser mainly at POS on brand, product, service, and retail competencies. Fostering POS efficiency in collaboration with sell-out management teams. 70% time minimum on the field.
CORE WORK ACTIVITIES
Contributes to sell-out & retail efficiency
- To develop the business within the responsible region to achieve retail targets.
- Allocate sales targets and drive sales growth with Account Executive and frontline sales team.
- Business Analysis. Identify and react to business opportunities and challenges to maximize selling opportunities in the region
- Ensure resources allocated are maximized and budget respected
- Contribute to improving sell-out, providing regular feedback to Retail teams
BA Management
- Recruit, manage and develop Counter Managers and Beauty Advisors.
- Oversee BA population. Monitor BA turnover rate.
Roll out global or customized training programs for each store and/or staff member, in cooperation with the retail team manager and education team Manager, which can include 1:1 POS training
- Develops beauty adviser knowledge and competencies in one-to-one using coaching approaches.
- Support new BAs in onboarding phase.
- Animates a community of BA to foster learning.
- Impersonate and transmit the values of the brand and service attitude.
- Stay up to date with competition knowledge. (products, learning methods, services, innovations)
- Master POS system, system affinity, and experience.
QUALIFICATIONS
- Education: Bachelor's degree or Diploma (AAS degree)
- Years of experience: +7~12 years
- Specific Career Experience
- At least 6~10 years of experience in sales or retail management in cosmetic & luxury brands
- Ability to motivate and persuade people
- Leadership and team management
- Confident, enthusiastic, and positive
- Mature and assertive
- Language: Fluent in both Korean and English
- Other Skills: Proficient with Excel, PPT
(*Please attach your updated ENG/KOR resume when you apply.)