[L'oreal Korea] Digital & CRM IT Business Analyst - Corporate IT team
[Job Summary]
To ensure the implementation and deployment of Digital & CRM solutions into Korea to the agreed requirements and that this is done with minimal risk and disruption to the business. To maintain and enhance existing Digital & CRM solutions where required.
Digital & CRM IT Business Analyst’s accountability and responsibility
- Deliver Korea digital & CRM solution project which are in marketing roadmap of Global, Zone and Local
- Ensure global / zone / Korea digital & CRM solution deployment while fill the gap between proposed solution and Korea requirement include regulations
- Lead to maintain digital & CRM solution while actively monitoring day-to-day operations
- Enhance digital & CRM solution based on business requirement
- Support zone & Korea to identify digital & CRM opportunities
- Support Korea digital & CRM team to analyze data (i.e. Consumer data, digital marketing KPI’s, etc.) and generate market insight
- Ensure digital & CRM solutions are in full compliance with IT security guideline (i.e. Consumer data management, data encryption, access management, etc.)
- Identify opportunities for service collaboration with other digital / social platform partners and lead to integrate with CRM / e-Commerce
- Lead process and system integration with Digital Marketing & promotion agency, Web & Digital solution development agency, and support to integrate with online market place, 3PL Delivery Company, Payment Service provider.
- With deep understanding about IT technical knowledge which is using for Digital IT, candidate should provide professional knowledge of IT technology and methodology for developing excellent business solutions for users
[Qualification & Preference]
- University graduate
- 5+ years
- at least 5 years’ experience in Digital Marketing Solutions domain is a plus
- Fluent in both Korean and English
- Computer skill proficiency : Digital & CRM Solutions, MS PPT, Excel, Word
**Resume is required to apply (지원 시 반드시 이력서를 첨부해주시기 바랍니다)