Key Job Accountabilities 主要職務
Mission: Improve our sell-out in line with Brand/ distribution channel strategy by training and developing Beauty Adviser mainly at POS on brand, product, service and retail competencies. Fostering POS efficiency in collaboration with sell-out management teams.
80% time minimum on the field.
Rolls-out global or customized training programs for each store and/or staff member, in cooperation with the retail business manager or retail director/Head of Retail and Area Manager, which can include 1:1, digital, POS training:
Develops beauty adviser knowledge and competencies in one to one using coaching approaches
Supports new BAs in on boarding phase
Animates a community of BA to foster learning
Participates to learning material /tools design and adaptation
Impersonates and transmits the values of the brand and service attitude
Stays up to date with competition knowledge ( products, learning methods, services, innovations)
Masters POS system, system affinity and experience
Contributes to sell out & retail efficiency
Follows up ROI of learning actions vs sell out and build on going improvement
Directly contributes to the POS selling activity during peak periods
Contributes to improve sell out, providing regular feedbacks to Retail management teams
Main KPIs
Productivity: IPT/AUS
NPS/ CXE Score
Conversion rate
Brand specific Service KPI (Beauty Tech)
Must Have Aspects 必須項目
"Metier" (専門分野) expertise (hair, skincare and make-up, fragrances…⇒SC/MU)
Brand and product knowledge
Excellent knowledge of business environment and culture
Persuasive presentation, excellent communication, and interpersonal & networking skills
Passion for education, transfer of his her know-how and ability to engage teams
Training delivery skills
PC & Microsoft Office skills
- 在30天内,您最多可以申请三个职位。
- 请注意 : 职位一经申请即无法撤回,请审慎选择符合您期待的职位。
- 您可以在"您的求职空间"查看您已申请的职位。
- 请不要用其他电子邮件申请多个帐号,您的帐号会被合并且职位申请纪录会被删除.