Job: Director, Global Sales and Operations Planning R4G & Transversal Projects (L'Oreal Dermatological Beauty Division)

Department:     LDB Global Sales and Operations Planning

Reports to:      LDB Global Sales and Operations Planning Lead

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Who We Are: 

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. 

At L’Oréal Dermatological Beauty, our mission is to help everyone in their quest for healthy and beautiful skin. Our division is the world leader in dermo-cosmetics by adding health to beauty. Our brands portfolio includes CeraVe, La Roche-Posay, Vichy, SkinCeuticals and Skin Better Science, offering a range of skincare and haircare products to respond to all expectations linked to beauty and health of the skin. 

What You Will Do:

The GS&OP Director will play a critical role in driving responsiveness for growth for L'Oréal Dermatological Beauty (LDB) within North America, focusing on long-term planning, agility and capacity management, and transversal projects. This role involves close collaboration with global and regional teams, manufacturing, development, and sourcing to ensure seamless execution of strategic initiatives. This leader will also manage a team of two data analysts dedicated to driving process optimization and leveraging data-driven insights.

Key Job Accountabilities: 

• GS&OP Leadership & Implementation: Serve as the North American point of contact for the LDB GS&OP transversal processes, ensuring alignment with Worldwide and local S&OP strategies.
• Financial & Capacity Planning: Lead the LDB manufacturing & inventory budget planning and the 3-year plan cycle, supporting long-term capacity planning (SIZE). Collaborate with LDB GS&OP leads to develop the long-term demand vision for each brand.
• Demand & Supply Optimization: Track mid-to-long term demand growth and monitor North America's global capacity for LDB brands. Establish and maintain long-term stock equations at a macro level, focusing on key product formats.
• Strategic Growth Management: Utilize scenario planning and cross-functional collaboration to identify and address potential bottlenecks to growth while also mitigating risks associated with potential deceleration.
• Global Footprint Collaboration & Coordination: Partner with the EU GS&OP team to provide a worldwide perspective of the manufacturing footprint to support for the evolution of LDB brands. Oversee manufacturing transfer strategy & projects, ensuring business continuity.
• Responsiveness for Growth: Drive the responsiveness for growth program for LDB in partnership with NOE, manufacturing, development, and sourcing teams to deliver improvements in service and inventory.
• Regulatory Affairs: Act as the LDB NA S&OP point of contact for all regulatory matters, including communication, stock analysis, and project oversight.
• Team Leadership & Development: Lead and mentor a team of two data analytics professionals (Senior Manager & Manager), driving transformation in tools and working methods for both the LDB GS&OP and LDB US Planning teams.

This list of responsibilities is not exhaustive and other duties may be assigned as needed.

What We Are Looking For:

Required Experience/Training:

• BA/BS degree in Supply Chain, Engineering, Business or related field preferred
• Minimum 10 years of relevant business experience within Manufacturing, Sourcing or Supply Chain
• Possess well-developed communication (written and oral) and interpersonal skills to be able to build strong work relationships with all levels of the organization
• Ability to synthesize information and create a clear synopsis of key issues
• Possess strong organizational skills with the ability to prioritize, handle multiple tasks, and work independently
• Results oriented
• Ensure attention to detail
• Demonstrate professional judgment and sound decision-making skills
• Demonstrate success in persuasion, influence and negotiation skills
• Ability to successfully lead and develop a team of individual contributors and leaders
• Ability to manage in complex situation often needing to deliver innovative results
• Develop appreciation of global markets and cultural diversity

Competencies Required:

• Innovator
  • Puts the consumer as the central focus
  • Challenges the status quo and strives for excellence
  • Innovates beyond the product
  • Seizes what is just starting and opens new ventures
• Strategist
  • Builds a shared vision and strategic frame
  • Creates strategic scenarios for growth
  • Leads transformation by aligning organization and human capabilities
  • Demonstrates sound judgement in decision making
• Entrepreneur
  • Takes accountability with courage and transparency
  • Builds a consumer / customer-centric organization
  • Give space initiatives and enables teams to take risks
  • Delivers both sustainable and short-term results with integrity
• Integrator
  • Fosters a climate of trust, and constructive confrontation
  • Develops collective performance of the team
  • Encourages transversal cooperation
  • Actively networks for effective stakeholder management
• People Developer
  • Treats all individuals in a respectful and consistent manner
  • Leverages diversity
  • Stimulates learning
  • Empowers and develops individuals to contribute to their best
• Implement and utilize the L’Oreal USA Manifesto, Behavior Charter and Competencies

Measure of Success:

• Capacity Availability vs. Long Term Demand
• Agility KPI improvement (Blocked horizons, lead times, safety stock, etc).
• Service Level on TOP 80% of Net Sales per Brand

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)  
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) 
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)  
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)  
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)  
• Employee Resource Groups (Think Tanks and Innovation Squads)  
• Access to Mental Health & Wellness Programs  

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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