Shanghai
Information Systems
Full - Time
13-Jul-2021
Objectives of the Position
Responsible for managing L’Oréal China digital products throughout the product
life cycle from planning to execution in support of organizational strategy and
objectives. Digital products mainly focused on internal business systems like
CRM Campaign tools, coupon center, service center…

Duties and Responsibilities
Research and Analysis
• Research and analyze business requirements, trends, conditions for
internal customers in L’Oréal Divisions & Brands.
• Articulate requirements and opportunities.
• Identify opportunities for product innovation and product enhancements

Product Planning and Management
• Determine product specifications
• Define the long-term strategy of the product and create product road map
• Prepare product documents including Business Requirement Documents
and product use cases to drive product activity
• Vendor management
• Oversee product development both with vender team & internal
development team
• Manage and communicate with cross functional teams
• Conduct product presentations

User Support
• Manage product-related support, feedback and inquiries from usersC1 Internal use
• Use feedback to inform product refinements and ongoing development

Education and Experience
• Bachelor's degree or equivalent
• Previous product management or related experience
• Quantitative and business analysis skills
• Knowledge of business and management principles and practices
• Project management skills

Key Skills
• Able to work productively and seamlessly within cross-functional teams to
enable an efficient product creation process
• Effective verbal and written communication skills with the ability to interact
effectively with diverse stakeholders
• Proven ability to manage and analyze data to derive meaningful insights
and quickly diagnose and correct any problems
• Outstanding planning and organizational skills with a proven ability to
adjust quickly to shifting priorities, multiple demands and rapid change

Competencies
• Communication skills
• Problem analysis and solving
• Strategic thinking/planning
• Organizational and planning skills
• Judgment and decision-making skills
• Attention to detail
• Negotiating skills
• Team player
• Creativity
• Stress tolerance
• Customer orientation
• Presentation skills