學徒制
England
London
Transversal
全職
14-三月-2024

Based: Trafford Park, Manchester 

Start Dates: September 2025

Annual Salary: £24,570 per annum

Level : Level 3 Business Admin Qualification. 

Duration : 18 month+ EPA 


A global brand with a history of innovation and ambition. Here at L’Oréal, we’ve made it our quest to deliver beauty for all. It’s an aim that has seen us expand into over 130 countries and to develop operations across every retail distribution channel too. And we can honestly say that our careers are just as diverse as our business. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005. This year we were also named one of the world’s most ethical companies by the Ethisphere Institute for the 8th time. 

 


You will... 

Process customer orders & credits, ensuring in line with customer schedules / Service level agreements
Manage customer queries and disputes, liaising with internal stakeholders where required to resolve in a timely manner
Identify & resolve order errors to avoid risk to on-time delivery
Have a keen eye for detail and drive for accuracy within your role
Play an integral part in the coordination of information between Customer Care, Customer Supply Chain and the DC

 

 

You Are... 

Entrepreneurial. Every single day, you spot opportunities and want to learn how to shake things up 
A Data Wizard. You have the ability to root cause issues, empowering you to take responsibility and contribute your own ideas
Adventurous. L’Oréal is for pioneers. So you’ll embrace challenges and change 
Only human. You’ll make mistakes sometimes but you have no fear of failure because you’re smart enough to learn from mistakes
Analytical.  You can analyse data and turn it into information to solve complex problems.
You crave success and we’ll support you all the way. That way, we all win
Respectful. Whoever you’re talking to, you treat everyone the same
One of the gang. Even if you’re Superman or Wonder Woman, you recognize that teams are the real heroes. And so do we
Self-motivated, pro-active and able to work on own initiative
Open. To new ways of doing things. To other people’s (sometimes crazy) ideas
You’re real. And you’re true to yourself. We cherish and celebrate diversity so you’ll feel right at home whoever you are


You have...  

·Excellent communication skills with customers and stakeholders
·A proven track record of working within a Customer Service environment, with the ability to manipulate numerical information quickly and efficiently
·A drive to be part of a successful and collaborative team, with an ability to work autonomously
·Ability to prioritise and work efficiently
·High levels of accuracy and attention to detail


Eligibility... 

  • You must NOT have already obtained a degree
  • Eligible to work in the UK
  • Have GCSEs in English and Maths at Grade C (4, or equivalent)
  • Have achieved a BBC at A level or equivalent in International baccalaureate or other courses.


Next steps...

Once you click apply you will be asked some questions to check you are eligible for this role. These will questions around your current situation, whether you're happy with the salary, location etc.


We will then do a final review of your entire application and if successful, invite you to an Assessment Centre. Please be patient with us, sometimes it can take a few weeks before your application gets reviewed.


Please note, if you apply for more than one role you will be put forward for the one we deem most suitable for you. If you have a strong preference, please only apply to that one role to ensure you are considered for the correct role.


  • 在30天内,您最多可以申请三个职位。
  • 请注意 : 职位一经申请即无法撤回,请审慎选择符合您期待的职位。
  • 您可以在"您的求职空间"查看您已申请的职位。
  • 请不要用其他电子邮件申请多个帐号,您的帐号会被合并且职位申请纪录会被删除.