Mission of the Community Manager role
In L’Oréal Selective Division we believe, that Influencer Marketing nowadays is a part of bigger Advocacy Ecosystem. In the role of Community Manager your goal will be to offer consumers the best beauty experience and to become their #1 skincare beauty partner. The role involves creation and management of communities of advocates for the Kiehl’s and Biotherm Brands to create meaningful conversations with consumers regarding our products & cooperation with internal and external stakeholders – Brand Manager, Activation Manager, Online Brand Manager, CRM Manager, Retail Manager as well as Corporate Advocacy team.
Main responsibilities:
- Define and enhance the Brand Social presence
- Keep up to date on social media trends and best practices
- Create and increase conversations on all owned and earned social media channels
- Setup community management goals and KPIs and provide brands with regular follow up
- Develop “always on” activation plan to promote the generation of User Generated Content & engagement of the community
- Upskill targeted communities & encourage the development of their content
- Support brands’ influencers management & reassure seeding process efficiency
Your Qualifications:
- 3+ years of experience in a similar position – track record as a successful Community Expert or similar Advocacy related role
- Innovation & performance marketing mindset to turn advocacy into a meaningful source of growth for Kiehl’s and Biotherm Brands
- Experience in digital marketing and social media management
- Entrepreneurial & solution-oriented approach
- Ability to identify and track relevant community metrics
- Excellent communication and networking skills
- Proficient user of Microsoft Office package (Power Point, Excel, Word)
- You live and breathe social media trends and always know the next big thing
We offer:
- Friendly and dynamic work atmosphere in diverse environment of the market beauty leader
- Plenty of opportunities to grow – cross-divisionally and functionally
- Rich e-Learning package
- New Activity Based Working & sustainable office in the heart of the city
- Dedicated Buddy from day one!
- Attractive benefit package including: sports card, private health care, life insurance, pension package and internal boutique with a discount, product allocations and many more
- Share in profit
- Community engaged in Sports and CSR activities
Diversity & Inclusion
L'Oréal is committed to providing equal opportunities to its applicants.
We value diversity, inclusion and individual self-expression in the workplace as diversity strengthens our teams and we want to reflect the image of society and therefore our consumers in our company. Any form of discrimination is therefore not tolerated.
We are open for candidates with disabilities.
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[] I agree to the processing of my personal data included in the CV, recruitment form and other application documents for the use in the future recruitment by L’Oréal Polska Sp. z o.o. with its registered office at Grzybowska 62, 00-844 Warsaw.
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Information clause
The controller of personal data is L’Oréal Polska Sp. z o.o with its registered office in Warsaw (00-844) at Grzybowska 62. Contact with the Data Protection Officer and additional information about the personal data processing carried out by the Company is possible via e-mail address: [email protected].
The processing of personal data is carried out for the purpose of the recruitment process in accordance with Article 6(1)(c) of the General Regulation on Personal Data of 27 April 2016,(hereinafter GDPR). Data processing to a wider extent than resulting from the provisions of labour law,for the purposes of the future recruitment processes will be carry out on the basis of the given consent with accordance with Article 6(1)(a) of the GDPR.
Your personal data will not be disclosed to other entities without your prior consent. Your personal data may be made available and at the request of entities authorized to do so under the law. The controller may, by means of a written contract, entrust to another entity the processing of your personal data to the extent and for the purpose necessary to perform the service. Your personal data will not be transferred to a third country/international organization.
Your personal data will be kept for a period of 2 years from the end of the recruitment process – in which case these data will be processed until the consent is withdrawn.
You have the right to access their data, rectify, delete, object, limit processing and transfer. Your consent may be with drawn at any time. Withdrawal of the consent will not affect the lawfulness of the processing of your personal data that was made on the basis of your given consent before its withdrawal. A declaration of withdrawal of the consent to the processing of your personal data should be sent to the e-mail or postal address indicated above.
You have the right to lodge a complaint to the President of the Personal Data Protection Office if you feel that the processing of your personal data violates the provisions of the GDPR.
Provision of personal data is voluntary but necessary for the participation in recruitment process. Failure to provision of personal data will result in the inability to participate in the recruitment process.