Seattle, WA, Washington
Training & Education
Full - Time
16-Feb-2023

  

Job Title: Assistant Manager, Digital Education (eLearning) 

Division: SkinCeuticals 

Reports To: Director of Digital Education 

Location: Field Based-Austin, Seattle or DC.    

 

In the Active Cosmetics Division, we make a difference to the lives of millions of consumers by improving the health and beauty of their skin, through every stage of life. Our brands (CeraVe, SkinCeuticals, La Roche Posay, and Vichy) lead the way in skin care innovation, offering safe and effective products and services that deliver their promises. We invest heavily in research and development, and co-create our products with health professionals, scientists and the 90,000 dermatologists we serve around the world. We also design connected beauty experiences, harnessing intelligent technologies to empower people to take control of their skin health. 
 
Our mission is to make a positive impact on people's lives. We are driven by human values of trust, respect and authenticity. Our teams work in a dynamic, supportive environment and work on meaningful projects that are changing the future of medical beauty. If you want to lead in innovation, technology and research, and you care about collaborating with passionate colleagues, serving communities and acting for the planet, please join us! 

 

 
Description 
The Assistant Manager of eLearning will be an integral part of the US SkinCeuticals Education and Training team, supporting the Online Professional Academy (LMS). This includes supporting the creation of training strategies and content in various topics from product knowledge, business strategy, and hands-on professional training, as well as managing the delivery of these materials to our internal and B2B audience. This person will provide support for managing the progress and success of the e-learning program with the tracking of key KPIs. 
 

Key Responsibilities: 

-Provide support with the creation of online courses, learning plans, and educational materials 
-Track and report on the success of the Online Professional Academy and Internal Training platform using data from the UI and Google Analytics 
-Make course, learning journeys, and program specific educational improvements and updates as needed 
-Assist with customizing content from global partners for the US market; assist with developing & updating all e-learning content including modules, videos, podcasts, and publications 
-Maintain close relationship with agencies for platform maintenance, troubleshooting, and enhancements 
-Cross-functional collaboration with Subject Matter Experts, Marketing and Field team to enhance courses in Articulate, Gomo, or Camtasia 
-Assist with Needs Analysis to provide new content based on field needs 
-Support, update, and evolve all aspects of the LMS / Online Professional Academy 

 

Qualifications: 

-Bachelor’s Degree required (preferred in a related field such as education, instructional design, or technology) 

-Experience in the beauty industry or medical aesthetic industry preferred 

-2+ years of experience working with Learning Management Systems 

-Experience in eLearning course development and management 

-Strong project management skills, experience in using Jira / Confluence for project management preferred 

-Experience in Articulate, Gomo, and Camtasia 

-Excellent proofreading skills

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