Title:  AVP – Strategic Business Intelligence, US Market Intelligence

Reports to:  SVP – Consumer Function

Location: Hudson Yards, New York, NY

Department: CDMO – Consumer Function, Market Intelligence Team

WHO WE ARE: For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

CDMO: The Corporate Digital and Marketing Office mission is to put the consumer at the heart of L’Oréal’s business and drive digital innovation. As a force for L’Oréal’s innovation, CDMO delivers the best consumer experiences, drives new marketing models, and spearhead new digital capabilities to futureproof the group’s business.

The Market Intelligence Team (MI) within the CDMO Consumer Function group plays a vital role in empowering data-driven decision making at L'Oréal.  Market Intelligence applies a wide variety of research techniques, tools, and data sets to monitor, report, forecast, and build insights that drive LUSA business growth within the beauty landscape. As a business partner, MI leverages insights pertaining to discrete categories, retail channels, consumer segments, and industries to aid business partners in their go-to-market and development strategies across  LUSA Divisions. We pride ourselves on our collaborative spirit, analytical rigor, and passion for beauty.

Market Intelligence consists of 3 distinct teams:  Market Measurement, Advanced Analytics – Modeling/Data, and Advanced Analytics – Implementation/Activation.  The candidate for this opportunity would work across these teams (+ others in our Consumer Intelligence community and Research & Innovation community), in order to build strategic, transversal analyses that help drive the overall LUSA business forward and upward.

Job Summary:  L'Oréal is searching for a highly motivated, experienced, analytically driven, and collaborative individual to join our dynamic Market Intelligence team. In this role, the selected candidate will be leading Strategic Business Intelligence for LUSA.  They will be a key business partner and resource to senior corporate management and division leaders, providing crucial insights and support through robust market and business analysis. Acceptable candidate will have the vision, structured thinking, and business savvy to drive the utilization of data-driven insights as a competitive advantage for the organization. 

If you thrive in a fast-paced environment, possess a passion for beauty, and have a proven track record of success in business analytics, we encourage you to apply!

What You Will Do:

• Consultative Intelligence Services.  Analyze market environment and business results (internal, external data) and translate information into meaningful insights (integrating trend learnings, innovation impacts, and socio-economic data) to help guide decision making towards growth-oriented action.
  1. Create and leverage a holistic framework for analytical project delivery; highlight strategic learnings and recommendations using a synthesized data approach (integrating market sales consolidation files, HH/consumer behavior panels, category deep dive assessments, marketing mix and statistical model outputs, macro-economic results, consumer intelligence surveys).
      
      
• Strategic Planning.  Build a roadmap (plan, budget) for Business Intelligence by identifying and prioritizing needs; selecting key topics and methodologies; designing, digesting, and creating the workstreams; and mobilizing appropriate resources when/where needed.  
  1. Influence through sharp communication at right levels of organization to impact business decisions.
  2. Digest intelligence to ensure presentation usefulness appropriate for top management.
  3. Identify/test technical innovations to improve analytical intelligence efficiencies and output maximization.
      
      
• Stakeholder Engagement + Project Management.
  1. Expertly manage multiple, often concurrent, projects with competing deadlines, ensuring timely and high-quality deliverables.
  2. Confidently communicate complex information to diverse audiences in a clear and compelling manner.
  3. Cultivate strong relationships with key internal/external partners, maximizing value of partnerships.

What You Will Need:

Key Professional Competencies:

• A Strategic Business Partner.  Collaborates effectively with internal and external expert communities, a business influencer.  Able to challenge new and existing partners.
• Able to Transform Insights into Business Opportunities. Requires exceptional analytical skills:  can collect and synthesize large data sets, identify trends, and translate data into actionable business recommendations.  Savvy with statistics and modeling output.
• Strong Project Management: Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Excellent Communication Skills: Confident presenter and communicator, both written and verbal, with the ability to effectively tailor messages to diverse audiences, including senior leadership.
• Interpersonal Savvy & Emotional Intelligence: Adept at building strong relationships, navigating sensitive situations with diplomacy and empathy. Works effectively with others leveraging professionalism and wisdom.

• Go-to-Market Understanding: The interconnectivity in core classes of trade -- Mass, Prestige/Luxury, and Professional -- across Makeup, Skin, Fragrance, and Hair product categories

L'Oreal Competencies:

• Acts/Leads with Human Sensitivity - Demonstrates respect, develops others, enriches team dynamics
• Interacts Effectively - Listens and communicates effectively, actively networks
• Manages Complexity - Reasons from multiple perspectives, makes decisions
• Achieves Results with Integrity - Conveys energy, focuses on results, acts with integrity; drive for results mentality.
• Innovates - Shows curiosity, imagines creative solutions, promotes team creativity
• Demonstrates Entrepreneurship - Takes initiative, focuses on customers, improves business performance, develops vision
• Displays Sensitivity to the “Métier” of L’Oréal – Passion for Beauty; genuine interest with desire and curiosity.  Focuses on quality, builds knowledge of the beauty business, understands our world.

What We Are Looking For:

• Education:  Bachelor’s degree required in Business, Quantitative Methods/Statistics, or Marketing.  Master’s degree preferred, MBA or MS.
• Experience:  Minimum 10-15 years of experience in Brand Management, Market Research (Modeling,  Marketing Science), Business Consulting … with Business Consultancy a must have in the candidate’s background.  Beauty industry experience a plus.
• Technical Skills:
  1. Advanced proficiency in Excel, PowerPoint and syndicated data analysis (both store point-of-sale and HH panel data).
  2. Experience with Kline, Euromonitor, e-commerce analytics, social listening tools, and marketing mix models (output, application).
  3. Strength in data visualization tools/techniques for effective and influential communication of insights

What’s In It For You:

• Salary Range: $182,400 – $264,500
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. 

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