MISSION

In charge of recommending the right education organization, piloting the omnichannel education strategy, measuring efficiency and educational excellence.

KEY RESPONSIBILITIES

- Sets up and coordinates the omnichannel education plan with the brands

- Deploys omnichannel education model based on client’s segmentation (online, offline)

- Defines the right organization (educators & freelancers)

- With provided tools (BRIGHT)analyzes the quantitative & qualitative education KPIs and re-adapts the education strategy

- Builds an annual omnichannel O+O education plan in coordination with the various actors (Brands, Key Accounts education, regional education managers)

- Organizes and orchestrates alignment meetings between teams, brands and trade teams

- Responsible for analyzing education activity and making recommendations

- Proposes, pilots and analyzes relevant education indicators

- Analyzes and makes recommendations from headquarters dashboards on Access, LPS & social media

- Proposes, management and analysis of KPis for bonuses related to the activity

- Reports education analyzes to inter teams

- In charge of Education P&L shift 

- Defines the right organization (educators & freelancers)

- Organizes freelancers' strategy & management

- Works with BI Team to allocate BI time for Education KPIs tracking

- Reports to PPD Education Director

 KEY INTERACTIONS WITH

SKILLS

Budget management

Data driven decision making

Resources planning

Reporting / Business Intelligence software

Community management

People Development

Performance enablement

Activation excellence

Adapted communication

Advocacy strategy design

Beauty services activation

Digital platform & tech ecosystem 

Coaching conversations

Expertise-Based trust building

Professional beauty technique

Professional centric activation