Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.
A Day in the Life
As a Senior Credit Specialist based in our Cairo office, you will play a pivotal role in securing our financial health and enabling business growth across all four of our divisions. Reporting to [Insert Manager Title], you will be the key expert in managing credit risk and optimizing the order-to-cash cycle, acting as a strategic partner to our commercial and finance teams.
Credit Risk & Strategy Management
- Credit Committees: Organize and lead weekly and monthly credit meetings with the Country Manager, CFO, DOP, and Division Heads. Prepare meeting minutes, highlight aging risks, and communicate actionable insights.
- Risk Assessment & Scoring: Apply a robust Credit Scoring Model (evaluating insurance, payment behavior, external info, etc.) to assess risk. Manage Bad Debt Provisions (statistical and customer-specific) in alignment with the CFO.
- Credit Limits & Insurance: Set and review customer credit limit budgets. Handle customer credit insurance portfolios and negotiate updates/increases with the insurance company.
- Order Management: Oversee the blocking and unblocking of customer orders based on overdue days, credit limit deviations, and risk classifications. Send weekly recommendations on blocked customers prior to invoicing.
Collections & Account Reconciliation
- Cash Collection: Monitor aging reports, prepare expected collection forecasts, and ensure no overdues exceed 30 days beyond normal terms. Follow up directly with main distributors to confirm timely, accurate payments.
- Reconciliations: Analyze and match invoices with customer payments. Conduct monthly reconciliation meetings with Sales Reps, Key Account Managers (KAMs), and Division Heads to resolve discrepancies immediately.
- KPI Reporting: Calculate monthly credit indicators and credit days, ensuring alignment with budgeted days. Report KPIs to the Zone and handle all related communications.
Claims, Deductions & Customer Onboarding
- Claims Management: Handle customer claims, commercial deductions (promotions, rebates, OCAs), and pricing discrepancies. Ensure alignment with the budget controller, record payments, and manage General Ledger (GL) reconciliations.
- Customer Onboarding: Partner with the Customer Care and Sales teams to vet new customers. Oversee the collection of legal and financial documents (Commercial Register, Tax Card, Bank Letters, Financial Statements, Solvency Tests) and conduct corruption risk assessments.
- Dunning & Controls: Execute the company’s Dunning Procedure and maintain strict internal controls, including dual-control verifications on Customer Master modifications.a