Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life 

As Despatch Manager at our Dandenong Distribution Centre you will report into the DC Operations Manager and lead the despatch team to deliver flawless outbound operations for our Corporate division. Please note this is a 12-month maximum term contract.

You’ll combine hands-on leadership with process ownership to ensure on-time, accurate and safe deliveries to customers and retail partners.

• Operations & Planning: Manage daily despatch scheduling, carrier bookings, loading plans and OTIF delivery performance.
• Team Leadership & Safety: Coach and develop the despatch team, enforce EHS standards and drive a safe workplace.
• Systems & Performance: Operate and optimise WMS/TMS/SAP processes, analyse KPIs (OTIF, lead times, cost per shipment) and produce operational reports.
• Stakeholder Management: Hit the ground running to resolve escalations with Supply Chain, Sales and Customer Service, and manage carrier relationships. You’re in the details and the go-to person to resolve problems quickly.

We Are Looking For 

You’re ready to run a busy DC despatch operation and to grow with us. We are looking for:

• Strong knowledge of logistics & despatch operations and carrier management.
• Proven people leader who develops teams and champions safety.
• Experience with WMS/TMS/SAP and data-driven decision making.
• Continuous improvement mindset (Lean/Kaizen).
• Excellent stakeholder communication and problem-solving skills.

**Please note this role is required to be onsite at the Dandenong DC 5 days per week**

ABOUT THE PERKS

ABOUT THE DIVISION

The L’Oréal Groupe is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €43 billion in sales in 2024. Together we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together create meaningful impact.

ABOUT L’OREAL GROUPE, AUSTRALIA AND NEW ZEALAND 

The L'Oréal Groupe in Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email [email protected] to speak with our Talent Acquisition representative.

We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).

L'Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.