İstanbul
Sales & Business Development
Full - Time
04-Mar-2021

The world leader in beauty, present in 150 countries on five continents!

Our 34 international brands include L’Oréal Paris, Kiehl’s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beauté, Ralph Lauren, Maybelline New York, Kérastase, Biotherm, Viktor&Rolf, Urban Decay, Lancôme, NYX PMU, L’Oréal Professionnel, Vichy, La Roche-Posay, Diesel, Cerave, our local brand İpek and more.

For more than a century, L’Oréal has devoted itself solely to one business: beauty. We strive to be the 1st beauty-tech company all around the world!

The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires.

If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our Luxe Products Division!

 

WHAT YOU'LL DO

  • Be in constant communication with Logistics, It, Planning units
  • Daily control over physical and systematic processes
  • Manage and solve problems about E-Commerce billing 
  • and monthly closures
  • Control intersystem data inflow and data validation
  • Control bills sent to e-bill system
  • Be included to SAP Key User processes
  • Work in coordination with the Customer Line, follow incoming customer complaints and ensure that the necessary action is taken
  • Follow up the stock situations and take action for the potential problems regarding stocks
  • Standardizing the processes and management of e-commerce returns
  • Enter the record of order cancellations
  • Manage all potential problems regarding physical or systematic return processes
  • Preparation of e-commerce order situation reports

 

DO YOU HAVE WHAT IT TAKES

·       4 years’ university degree

·       2 years of experience gained in customer care and relevant positions

·       E-commerce operations experience

·       Prior experience with SAP SD Processes

·       Advanced level of MS Office Applications

·       Strong analytical problem solving and negotiation skills

·       Good communication and presentation ability

·       Excellent communication skills in English

 

WHAT COULD L’ORÉAL OFFER YOU

·       The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way

·       Work with some of the biggest brands and experts in the business, and the most passionate people

·       A diverse environment

·       Opportunity to be at the center of digital transformation

·       World class training and development

 

#WEARELOREAL

Take a closer look at our world here!



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