Tokyo
Digital
Full - Time
25-Mar-2021
KEY RESPONSIBILITIES 

・Implement the E-commerce Mger/Director strategy: In respect with the brand / division model, increase brand’s online & multi-channels turnover, setting out the distance-selling strategy for a given clientele, ensuring incubation of new businesses & brand growth in the business market (e-commerce), in line with brand’s identity and objectives.
・Owner of the UI/UX implementation of the brand strategy on the eBTQ through excellence in execution of the day to day operations on our sites (promotions, PDP, animation)
・The driving force to implement the brand strategy on our eBTQ site to maximize sales and KPIs in respect to the brand equity in an effective manner
・Be responsible for the page creation, registration, to uploading of the contents in the most efficient manner with the help of the agency   
・Check product and promotion master data on platform and make sure data are reflected correctly
・Continuously review and improve the operation process to ensure effective and efficient operation
・Work in strong collaboration with OBM, CX, and Dev team Collaborate with the CX team to improve SEO in cooperation with agency (tag, html, etc)
・Execute orientation for site production by providing necessary content direction, documents and images
・Review and validate if contents and catalog data are appropriate or not for Production environment
・Lead UX/UI team with managing UX/UI task by oneself
・Monitor the customer experience and site performance to improve purchase rate (frequency, conversion, average order size) on all devices (web, mobile…) and provide data expertise to deploy & adapt the strategy.

RELATIONS

・Partner closely with OBM, CX & indirect EC teams in country
・Partner closely with Brand, Digital & CRM teams in country

CORE Skills & Experience

・More than 3-year experience in E-commerce (managed E-business for a brand or in an agency that managed it long-term for a brand)
・Specialty of EC creative development including people management
・Experience in E-Business user experience and user interface
・Sensitivity toward details
・Agility and flexibility in complex situation
・Strong interpersonal skills
・Highly collaborative personality
・Luxury business fit and understanding

REPORT LINE:LUXE Digital Development Manager 



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