Head of Amazon - CPD
When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.
By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that, but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.
Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else.
If you want the Freedom to go Beyond, we’ll see you at L’Oréal.
Our Corporate Division supports the 4000+ strong workforce in L’Oréal UK & Ireland. It’s a fast-paced and dynamic environment when you’ll have visibility over our 4 Divisions and play an integral role in moving our business forward.
We embrace our entrepreneurial spirit in everything we do, always challenging ourselves to new ways of doing things. That means looking for innovative solutions, sustainable developments, and having the freedom to go beyond the ordinary.
Our founder Eugène Schueller once said that “a company is not walls and machines, it’s people, people, people”. Joining our corporate teams means joining the world leader in beauty, at the cutting edge of innovation. But above all, it means becoming part of a team of talented and inspiring people.
Role objective
Drive Growth and Operational Excellence for Amazon UK as the Divisional Head of Amazon
KPIs
• Net Sales GMV Sell out
• Market Share Growth
• Share of Voice - Organic and Paid
• Performance Metrics; conversion rates, traffic metrics
A DAY IN A LIFE
• Lead dedicated Amazon team and be responsible for the growth of Amazon UK within the division
• Drive collaboration between all functions responsible for optimising and growing sales including and not limited to supply, commercial, media, SEO, activation, ensuring that they focused on the aligned KPIs.
• Deliver a route to a more profitable business over the next 3 years
• Driver of Amazon Tech ensuring usage and development of future Amazon tech requirements; feed into best practices across divisions.
• Develop and oversee the eCommerce Trading Calendar, identifying possible campaigns promotions, content and search engine optimization opportunities
• AVS Service Quality Escalation
• Feed into requirements of market for PAN EU AVN
• Be direct market contact for PAN EU Divisional Lead
• Conduct regular competitor analysis to identify areas of growth.
• Liaise with business intelligence analyst and retail media planner to ensure efficiency and optimisation is data driven
• Act as the .com spokesperson for the Amazon team, reporting findings and results throughout the division to increase the exposure of Amazon
ABOUT YOU
• Leadership and Team Management: Strong leadership skills to lead and motivate a dedicated Amazon team, driving performance and growth.
• Strategic Planning: Ability to develop and execute strategic plans, such as the eCommerce Trading Calendar, to drive sales and visibility on Amazon platforms.
• In-depth Knowledge of Amazon: detailed understanding of how to win on Amazon and the levers that the business would be able to pull to be successful. Needs to be seen as the Amazon expert by the team.
• Collaboration and Communication: Strong collaboration skills to work with cross-functional teams, such as business intelligence, retail media planning, activation, and selling teams, supply to drive efficiency and optimization
• Data-Driven Decision Making: Ability to use data insights to drive decision-making processes, optimize strategies, and measure performance against KPIs.