Hello, we’re L’Oréal,
We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.
A Day in the Life
As an E-commerce Key Account Manager, reporting to the E-commerce Channel Manager, you will be the primary point of contact for key e-commerce partners, managing the entire portfolio of professional products division brands. You will be instrumental in driving sales growth, optimizing the customer experience, and ensuring brand consistency across all online channels. This role offers a unique blend of strategic planning, tactical execution, and collaborative teamwork, allowing you to make a significant impact on L'Oréal's online presence in the Romanian market.
- Strategic Partnerships & Growth: You will be the main point of contact in the negotiations of annual agreements with e-commerce partners, developing comprehensive business plans with clear KPIs (sell-out, turnover) and targets aligned with the 3-year strategic plan. You will be responsible for achieving yearly turnover targets for all PPD brands within your assigned accounts.
- Go-to-Market Execution & Activation: You will collaborate with cross-functional teams (Marketing, Supply Chain, Digital, Sales) to define and implement effective Go-to-Market strategies, ensuring seamless execution of trade and media plans. This includes managing product listings, activations, and merchandising to optimize sales performance and brand visibility.
- Data Analysis & Optimization: You will leverage sales data and consumer insights to identify opportunities for growth, optimize website performance, and enhance the overall customer experience. You will be responsible for managing the media budget within the P&L to ensure profitability.
- Relationship Management & Collaboration: You will build and maintain strong relationships with key stakeholders both internally (Supply Chain, Customer Service, Finance, Trade Marketing, Marketing, and Digital) and externally (e-commerce partners), ensuring effective communication and collaboration across all levels.
We Are Looking For
The ideal candidate possesses a strong blend of e-commerce expertise, analytical skills, and relationship management capabilities. You are a proactive problem-solver with a passion for driving results and a proven track record of success in a fast-paced FMCG environment.
- E-commerce Expertise: Minimum 2 years of experience in FMCG, preferably within e-commerce, Key Account Management, Digital Marketing, or Sales.
- Analytical Skills: Proven ability to analyze sales data, interpret market trends, and develop data-driven strategies.
- Relationship Management: Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with both internal and external stakeholders.
- Strategic Thinking: Ability to develop and execute comprehensive business plans, setting clear goals and KPIs.
- Negotiation Skills: Proven ability to negotiate effectively with e-commerce partners to secure favorable agreements.
What’s In It For You
- A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
- An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
- A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference
- Access to the L'Oréal Share&Care package: 25 days annual leave, meal tickets, work from home up to 2 days per week, health & life insurance, personalized Onboarding Plan, career coaching, etc.
- Cherry on the cake: products from our brands’ portfolio on special occasions.
Who We Are
L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. The Professional Products Division is on a mission to support hairdressers and develop the hair industry sustainably and while benefiting all. We provide professionals and consumers with always better, safer, and more sustainable professional haircare, experiences and services.
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.
Beware of recruitment scams! L'Oréal only accepts applications through our official careers website. If you encounter suspicious recruitment activity, please report it immediately.