Job Title: Beauty Tech Communication & Engagement – Director IT
Reports to: Vice President Office of CIO & Transformation
Job Overview:
The Senior Manager of Communications, IT will be responsible for developing and deploying the communications strategy for the Americas IT organization. They will work closely with the IT Leadership team & cross functional teams to identify and communicate key messages to internal and external stakeholders, including employees, customers, and media. The ideal candidate is an innovative and entrepreneurial self-starter with exceptional writing skills, strong detail orientation, and the proven ability to manage a multitude of priorities, and deadlines. This role requires building relationships throughout the Group and collaboration cross-functionally with a variety of internal stakeholders.
Key Responsibilities:
Strategy
Partner on the ideation of internal communications programs and events, incorporating business objectives and initiatives tied to the IT Americas vision
Manage the implementation of global driven initiatives, strategically tailored to drive a high level of adoption for the IT audience
Build relationships with communications partners in the organization, as well as, key stakeholders, to influence alignment and seek opportunities to leverage ideas across teams
Drive education and awareness of the function; position Internal Communications as a resource to the business, understanding the unique needs of each audience
Research competitive best practices and revolutionary approaches to influence the evolution of employee engagement and communication
Manage priorities + deadlines with resources
Employee Messaging
Centralize internal messaging targeting the IT Americas audience to build consistency on tone, frequency and visual voice
Improve audience focused communication, tailoring messaging to drive impact
Acting as a resource across domains and functions to advise and align communication planning
Measure effectiveness + engagement through surveys, focus groups and metrics to evolve the internal communication strategy, driving 360 degree feedback
Oversee the maintenance and evolution of internal reference tools including, but not limited to: distribution lists, communications matrix
Knowledge and Skills
Self-motivated, with an appetite for working entrepreneurially and a track record as a self-starter
Strong project management skills, and the ability to execute programs and events with speed, accuracy and efficiency
Must be adaptable to changing business conditions
Outstanding influencing and interpersonal skills and a track record of working effectively and forming peer-level relationships with senior members of an organization
Excellent verbal and written communication skills, as well as, strong listening skills
An uncompromising commitment to quality – detail oriented but able to see the big picture
Team orientation, with a strong sense of commitment to team members and clients
Flexibility to travel, attend events as required and to work, if needed, outside of standard office hours
Education and Experience
10+ years working in a high paced environment
Bachelor’s degree required, preferred in Communications, Journalism or Public Relations
Experience working in a role relative to internal or corporate communications required
Strong knowledge of IT industry and technology trends
Experience in B2B and B2C communication
Salary Range: $