Provide Brand service to customer, also deliver sales target and reach Brand’s KPI.
· - Generate sales to achieve target by 100% according to the regulation and adaptation to new sale channel.
· - Follow Brand standard service and selling steps to ensure customer satisfaction.
· - Master on daily operations at point of sales (POS), POS system, Activity. In cooperate with OMNI Channel as Pick from Store etc.
· - Follow brand CRM procedures to recruit and loyalize customers via different touchpoints.
· - Ensure on Store Readiness as store quality, Stock level, merchandising and cleanliness of the store.
· - Active on social : BA Formal account for Product & Brand content
· - Responsible to acknowledge/record all customer complain and issues.