Dublin, Ireland
Retail Field
Part - Time
22-Jul-2021

Atelier Cologne Fragrance Expert Brown Thomas Dublin (22.5hours/ 4 days per week)

 

Established in 2009, Atelier Cologne is the first Maison de Parfum creating Pure Perfumes inspired by the legendary Eau de Cologne. The founders, Sylvie Ganter and Christophe Cervasel, gave birth to a new olfactive family, “Cologne Absolue”. For the first time, citruses are blended with the most precious natural raw materials for perfectly balanced creations and outstanding lasting power. Each Cologne Absolue tells the story of treasured emotions and powerful memories.

 

As a Fragrance Expert you will have a true passion for fragrance and be able to talk confidently about the products on offer giving luxury customer service. You’ll be target driven, and have skills in traffic stopping and telling the story behind the product to enhance sales of the fragrance.

 

Master Category Knowledge

  • Have a full understanding of all ATELIER COLOGNE products and update the team’s product knowledge where necessary, primarily for ATELIER COLOGNE’s fragrance ranges

  • Attend, engage and participate in all brand training, and implement afterwards

  • Monitor Icon products on a daily basis

  • Be aware of competitor’s products and activity, communicating relevant information to line manager

  • Have detailed knowledge and awareness of the fragrance market

  • Promote the brand expertise in fragrance

     

    Execute Business & Operations

  • Complete all personal paperwork accurately, legibly and on time

  • Be aware of account and personal targets and key performance indicator targets

  • Closely monitor stock levels, following retailer guidelines, raising issues to line manager

  • Offer creative ideas to generate new business; with focus on product launches and anniversaries

  • Be aware of and abide by Boutique rules and regulations

     

    Drive Selling Process/Techniques

  • Deliver luxury service at all times, inviting customers back for a return appointment

  • Generate retail sales through the successful execution of in-store events and strengthen brand loyalty; with a focus on fragrance

  • Make appropriate, personalised product and sample recommendations

  • Have a strong focus on link selling and the recruitment of new customers

  • Use confident communication and presentation skills when dealing with customers

  • Maximise selling during busy periods by traffic stopping

  • Develop the fragrance business to ensure gain in market share and increase counter and brand ranking

     

    Foster Service Attitude

  • Show passion for people and products

  • Follow grooming guidelines to promote brand image

  • Maintain a clean and hygienic work area and adhere to hygiene rules

  • Ensures customers communication standards are met

  • Ensure all customers receive the highest level of service, completing all necessary steps of customers transactions

     

    Leadership

 
  • Fosters team spirit

  • Coaches peers when appropriate

  • Leads by example

  • Share know-how and experience

  • Work effectively with colleagues in Boutique in the field and at head office.

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.
  • Puedes inscribirte en un máximo de tres ofertas en un período de 30 días.
  • No puedes retirar tu solicitud una vez enviada, así que asegúrate de elegir la posición que mejor se adapte a tus habilidades y aspiraciones.
  • Visita el apartado “Tu espacio de candidatura” para ver las ofertas en las que ya te has inscrito.
  • Por favor abstente de crear cuentas adicionales con emails distintos ya que es probable que tus cuentas se unifiquen y que tus candidaturas en curso se pierdan