Main responsibilities
• Upholds & demonstrates Aesop brand identity & values.
• Drives excellence in store environment, product presentation, & team presentation across their portfolio.
• Partners with marketing & VM & puts forward recommendations to deliver on brand strategy.
• Stays up to date with Aesop's positioning in the marketplace, shares insights & proposes appropriate actions across their portfolio.
• Acts as a conduit between head office & retail & cascades communications in an effective and timely manner.
• Plans & conducts regular & purposeful store visits.
• Considers the environment, local community & commercial outcomes in all business decisions.
• Optimize inventory management, proactively seizes opportunities & mitigates risk.
• Upholds compliance & integrates into workflow for self & team.
• Prioritizes the customer in decision making.
• Drives optimal productivity & customer outcomes through diligent management of portfolio scheduling.
• Partners with Training & Performance to grow team capability in line with portfolio & business goals.
• Holds self & others accountable to consistently deliver positive customer experience.
• Analyses customer feedback & insights through a customer lens, taking action to enhance customer experience across portfolio.
• Delivers on portfolio goals & targets.
• Integrates observation, review & analysis of portfolio & team performance into daily workflow.
• Leads proactive development of self & team through training, coaching & feedback.
• Manages portfolio recruitment and builds dynamic portfolio development & succession plans.
• Promptly engages in performance recovery.
Job Requirement:
• Bachelor degree or above
• At least 10 years working experience in retail or customer service industry
• More than 3 years multiple store management experience
• Good customer service sense
• Sales driven
• Good Cross-function communication skill
• Good influencing skill
- You can apply to up to three jobs within a rolling 30-day window.
- Μπορείτε να υποβάλετε αίτηση για έως και τρεις θέσεις μέσα σε ένα κυλιόμενο παράθυρο 30 ημερών. Δεν μπορείτε να αποσύρετε την αίτησή σας μετά την υποβολή της αίτησης, οπότε φροντίστε να επιλέξετε μια θέση που να ταιριάζει με τα όνειρά σας. Επισκεφτείτε τον "Χώρο Αιτήσεων" για να δείτε τις θέσεις στις οποίες έχετε ήδη υποβάλει αίτηση.
- Δεν μπορείτε να υποβάλετε αίτηση σε αυτήν τη θέση επειδή έχετε ήδη υποβάλει αίτηση σε τρεις θέσεις τις τελευταίες 30 ημέρες. Επισκεφτείτε τον "Χώρο Αιτήσεων" για να δείτε τις θέσεις στις οποίες έχετε ήδη υποβάλει αίτηση.
- Please don’t create another account with a different email. If you do so, your account might be merged and your application record will be deleted.