Calling all innovators, disruptors, and dreamers!
Join L’Oréal, the world's #1 beauty company present in over 150 markets. For over 100-years, we’ve been transforming, fueled by data, tech, innovation, and science. Together, we solve complex challenges at scale, while staying true to our commitments to society and the planet. Do you want to be challenged and developed within your area of expertise? Then you might be just the one we are looking for to strengthen our L'Oréal Dermatological Beauty Division as the Nordic Head of Education in Copenhagen.
Your mission...
As the Nordic Head of Education, you will lead the development and implementation of a cutting-edge O+O training strategy for Dermatological Beauty division in the Nordic region. You will lead the Nordic training team, oversee all training tools and materials, and track the effectiveness of our training programs on business outcomes. You will also lead the development of a new education program, focusing on training targeted for pharmacists, including conquest strategies and training design. You are part of our Nordic Business Development team and report to the Nordic Business Development Manager.
You will…
- Develop and implement O+O Nordic training strategy aligned with the division strategy, brand strategies as well as commercial channel strategies.
- Design and deliver training programs. Your target audience will consist primarily of over 20,000 external skincare advisors, pharmacists, pharmacy technicians, cosmeticians and pharmacy owners.
- Seek out for new learning technologies, methodologies and best practices to keep our training programs at the forefront of the industry.
- Oversee the development and maintenance of all training materials & tools, including digital assets, presentations and online training platform, ensuring they are up-to-date, engaging and effective.
- Monitor industry trends, competitor activity and emerging training technologies.
- Lead & develop the team of Training Managers.
- Manage training budgets & allocation between O+O, countries and clients.
- Work cross-functionally with key stakeholders (eg. Marketing, Commercial, Medical).
- Develop O+O training materials on Dermatological Beauty category and increase the expertise of internal & external stakeholders in category understanding.
- Understand market and population needs and develop training programs to bridge the skill gaps.
- Drive studies related to our brands recommendation among the retailer staff.
- Lead development of a new training program targeted towards Pharmacists
- Build an O+O conquest strategy and upskilling plan with the right content & formats considering the target audience
- Develop and adaptation of training materials
- Identify relevant universities, associations and conventions in the Nordic region and build strategy for collaboration & participation
- Define and track KPI’s to measure the effectiveness of our training programs and their impact on business outcome
- Analyze O+O trainings performance and feedback to identify areas for improvement and propose data-driven recommendations to optimize training formats, delivery, investments and overall impact
You have..
- A relevant degree from Business, Education or Pharmacy
- Minimum of 5 years of working experience from the field of Training & Development. Experience from the cosmetics/beauty or pharmacy industry is considered as an advantage.
- Demonstrated success in designing, developing and delivering engaging and effective training programs, preferably both in-person and online
- Capacity to adapt training programs to evolving business needs, embracing new technologies and learning trends
- Ability to create engaging training materials depending on target audience & format
- Preferably experience in leading and developing teams as well as managing budgets and resources effectively
- Self-driven and capable of handling a large number of responsibilities and tasks
- The ability to deal with uncertainty and a dynamic, changing and past-paced environment
- An ability to drive projects and initiatives independently from start to finish
- A proactive mindset with a doer mentality
- Strong communication and presentation skills
- Analytical skills and ability measure effectiveness and make data-driven improvement proposals
- Fluent in English
We are looking for the Nordic Head of Education to start as soon as possible. The employment is permanent. Applications are reviewed on a rolling basis, so do not wait to apply! We welcome everyone to apply no matter your gender, ethnicity, physical abilities, age, religion, or sexual orientation.
What’s in it for you?
We offer you great level of responsibility from the very start, challenges and opportunities including an individual career plan, coaching leadership, an extensive catalogue of trainings and e-learnings, competitive personnel benefits, modern offices, and a dynamic and international working environment with engaged and skilled colleagues. Our Nordic organization counts close to 1000 employees based in the four Nordic capitals.
Who are we?
Leading the world in beauty and pioneering the world of beauty tech; we have more than 90K employees across 150 countries on five continents and have a unique international portfolio of 37 brands. The Group generated sales amounting to 41.18 billion euros in 2023, and e-commerce accounted for 28% of the Group’s sales. We push boundaries and move fast globally to stay ahead of the game. As the market leader, we continuously deliver innovation and digital solutions that can bring beauty to all people around the world. L’Oréal truly embraces entrepreneurship, and you’ll have the chance to conceptualize ideas and bring them to life in an agile way not least through continued digital innovation. Your job will be your innovation playground.
What we do at L’Oréal always has a big impact. At L’Oréal, we define success as making a positive, conscious impact. We’ve been recognized as the World's most ethical company in the world by Ethisphere®. For the seventh time in a row, L’Oréal has been recognized as a global leader in sustainable development by the international non-profit organization CDP® in three areas: combating climate change, sustainable management of water, and protecting forests, for the fourth year running. In 2023, L’Oréal was for the 6th consecutive year recognized by the Bloomberg Gender-Equality Index (GEI) for having successfully created an inclusive and equal work environment. We believe diversity fosters creativity and accelerates innovation. To ensure that our products meet the needs of every form of beauty in every culture, our team members must be as diverse and inclusive as the world itself. For us, our job is more than just a job, it is about building a better future for others and our planet.
Freedom to Go Beyond. That’s the Beauty of L’Oréal.