eNational Account Manager (Amazon)
L’Oréal UKI is seeking a dynamic, results driven NAM to continue to drive our business forward. This channel is highly strategic, experiencing dynamic double digit growth, with an incredible amount of future potential.
In essence, this role is perfect for some motivated, who thrives in a fast paced environment, and has the get up and go to maximise the incredible scale up and potential this offers.
This role will involve managing distributors who sell via third party (3P) on Amazon and previous experience and knowledge of this is required.
You’ll proactively work with the multifunctional team to deliver overall sales objectives: drive market share, grow turnover and manage profitability within the L’Oreal Consumer Products Division Amazon business, and always strive for more!
A DAY IN A LIFE
• Third-Party Partner Management: Develop and maintain a strong relationship with our third-party partner, including communication, performance reviews, and collaborative planning.
• Sales & Marketing Strategy: Collaborate with the partner to develop and execute Amazon sales and marketing strategies, influencing advertising and promotions.
• Optimise Inventory: Coordinate inventory levels with the partner to ensure sufficient stock while minimising costs, providing forecasts and replenishment strategies.
• Performance Monitoring & Analysis: Track key metrics, identify areas for improvement, and provide recommendations to the partner to enhance sales and profitability.
• Brand Representation: Ensure consistent brand representation on Amazon across product listings, A+ Content, and brand storefront, upholding brand guidelines.
• Navigate Amazon Ecosystem: Stay informed about Amazon policies and best practices to effectively guide the third-party partner.
• Contract Management: Oversee the contractual agreement with the partner, including performance expectations and payment terms.
• Reporting & Communication: Provide regular performance updates to internal stakeholders and facilitate communication between the partner and L'Oréal teams.
• Problem Solving & Mediation: Address any performance issues, conflicts, or discrepancies between L'Oréal’s expectations and the third-party partner's execution. Mediate and find solutions that benefit both parties.
• Support Amazon initiatives: Assist L'Oréal's 1P Amazon team with key projects to drive overall performance.
WHO YOU ARE
• Amazon 3P experience: You have previous experience and/or in depth knowledge of managing sales via Third-Party Markeplace via Third-Party Partner
• Relationship Management: Excellent interpersonal skills and the ability to build strong, collaborative relationships with external partners. Ability to effectively influence the strategies and actions of a third-party partner without direct authority.
• Commercial Acumen: Strong analytical and negotiation skills, familiarity with contract terms understanding of how to manage profitability
• Knowledge of Amazon’s ecosystem: Understanding of Amazon dynamics and ecosystem and ability to go beyond traditional sales by leveraging levers to drive traffic, conversion and brand presence.
- Drive, tenacity, and resilience with an ‘anything is possible’ attitude
- Strong organisational and prioritisation skills, with attention to detail
- Work well under pressure
- Strong Communication skills – written and verbal
- Strong influencing skills – ability to demonstrate thought leadership and proactively manage stakeholders
- Ideally experience working with Amazon and/or Ecommerce arena
- Strong analytical and numeracy skills
WHAT WE OFFER
Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.
Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.
Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!
WHO WE ARE
L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.
In the L'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable. The Consumer Product Divisions holds the world’s #1 beauty brand with L’Oréal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, and NYX Professional Makeup. Beyond our four iconic global brands, we have a unique brand portfolio including others like Essie and Carols Daughter.
HOW WE RECRUIT
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.