Job Title: NAFS Transformation Lead, North America Fulfillment Services
Location: Clark, NJ
Role Overview:
The NAFS Transformation Lead will be a pivotal leader responsible for spearheading the end-to-end transformation of L'Oréal's North America Fulfillment Services. This is a critical, high-impact role with direct visibility to senior leadership, designed for a visionary and results-driven leader capable of re-imagining and building the future of our supply chain and logistics operations. This role demands a blend of strategic foresight, operational excellence, and the ability to inspire and lead significant organizational change.
Key Responsibilities:
As the NAFS Transformation Lead, you will:
- Network Design & Optimization: Lead the comprehensive design and ongoing optimization of our fulfillment and transportation network across the US and Canada, ensuring efficiency, scalability, and strategic alignment.
- Smart Fulfillment & Automation: Define and drive the strategy and roadmap for advanced automation within our fulfillment centers, collaborating closely with our NOE team in Paris to appropriately implement cutting-edge robotics and AI solutions.
- NEO Remediation Leadership: Oversee and lead all North America Fulfillment Services' critical NEO (SAP S4 Hana) remediation efforts, ensuring seamless preparation, testing, risk mitigation and change management for the new SAP S4 Hana ERP implementation.
- Strategic Project Management: Own and execute all other strategic projects and programs critical to transforming and elevating our NAFS community, ensuring they deliver significant operational and financial impact. Examples would include Saloncentric Distritech projects specific to Physical Distribution, WMS and ERP strategic improvement projects and Traceability program implementation (working together with Operational Excellence team).
Key Leadership Characteristics & Desired Profile:
We are seeking a dynamic leader who possesses:
- Visionary & Imaginative: A strategic thinker with exceptional brainpower and imagination, capable of delivering a compelling vision for the future of fulfillment, including automation at scale, robotics, and AI, driving significant network restructuring.
- Analytical & Judgmental: Possesses strong analytical and critical thinking skills, balanced with a keen sense of reality and sound judgment to translate ambitious ideas into actionable plans.
- Operational Performer: A proven track record of managing large, complex projects and consistently delivering results in demanding environments, with a focus on driving operational excellence.
- Change Catalyst: A creative individual who isn't afraid to challenge the status quo and push boundaries to achieve transformational change.
- Engaging Leader: A benevolent leader who understands the human element of transformation, capable of building and nurturing a high-performing technical force, engaging teams, and fostering loyalty in a rapidly evolving labor market.
- Strategic Autonomy: Possesses the mindset and capability to operate with the autonomy akin to an internal 3PL (third-party logistics) provider, with a focus on optimizing costs, quality, and policies.
What We Are Looking For:
- BA degree in Supply Chain, Business or related field
- Minimum 10 years’ experience in leading/managing a team
- Strong project management skills
- Excellent communication skills
- Excellent analytical/data analysis skills
- Strategic Planning/implementation/analytical and problem solving skills
- Influencing skills at senior management level
- Proficient knowledge of demand planning and supply planning systems/tools
- Proven capacity of bringing new ideas and mobilize teams to improve their practices
- Able to manage indirect and functional relationships
- Presentation skills, ability to analyze and succinctly present data to various functions within the organization (operations and business).
Strong analytical skills and data-driven decision-making abilities.
What’s In It For You:
- Salary $172,000- 250,000 ( (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
- Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
- Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
- Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.