L'Oréal Travel Retail is a unique and dynamic channel within the L'Oréal Group, operating globally in airports, airlines, cruises, and duty-free stores. We bring the world's leading beauty brands across Fragrances, Skincare, Make-up, Hair Care, and Professional Products to international travelers. Our environment is fast-paced, highly competitive and ever-evolving - demanding agility, innovation, and a keen understanding of global consumer trends.

The Opportunity

We are looking for a highly analytical, collaborative, and proactive Demand Planner to join our Travel Retail Supply Chain team, specifically focusing on our Consumer Products Division (CPD) and Professional Products Division (PPD) categories.

This pivotal role is responsible for the sales forecast process and driving the business growth of our iconic brands in a truly global context alongside with Marketing, Finance and Sales team while playing a critical part in ensuring product availability and optimizing inventory.

Key Responsibilities

1. Develop and Maintain Accurate Demand Forecasts:

2. Drive Collaboration and Consensus:
   • Lead monthly forecast review meetings with Sales, Marketing, Finance, and Brand teams for CPD and PPD to achieve a collaborative consensus forecast.
   • Act as a key interface between commercial teams and the wider supply chain, ensuring forecast accuracy reflects commercial realities and operational capabilities.
3. Enhance the Sales & Operations Planning (S&OP) Process:
   • Actively contribute to the monthly S&OP cycle by providing robust demand plans, highlighting key assumptions, risks, and opportunities for both divisions.
   • Prepare and present detailed forecast analyses and recommendations to support strategic decision-making.
4. Optimize Inventory and Service Levels:
   • Collaborate with Supply Planning teams to translate demand forecasts into optimal inventory strategies, ensuring high service levels while minimizing excess stock and obsolescence across CPD and PPD categories.
   • Monitor product lifecycle (introduction, growth, maturity, decline) and adjust forecasts to manage phase-in/phase-out effectively.
5. Analyze Performance and Drive Continuous Improvement:
   • Regularly track and analyze forecast accuracy, bias, and forecast error 
   • Identify root causes of forecast deviations and implement corrective actions and process improvements to enhance overall forecast reliability.

Key Skills & Qualifications

• Experience:
  • Minimum 4 years of solid experience in Demand Planning preferably FMCG
• Strong Analytical & Technical Skills:
  • Proficiency in advanced Excel (pivot tables, VLOOKUP, complex formulas) is essential.
  • Hands-on experience with SAP, Futurmaster is a plus
• Communication & Collaboration Skills:
  • Excellent written and verbal communication skills, with the ability to clearly articulate complex information to diverse audiences.
  • Strong influencing and negotiation skills, capable of building consensus among cross-functional teams.
  • Ability to present data and insights in a clear, concise, and compelling manner.
• Problem-Solving & Adaptability:
  • Proactive, solution-oriented mindset with the ability to identify issues, analyze root causes, and implement effective solutions.
  • Highly adaptable and comfortable working under pressure in a dynamic, fast-paced, and international environment.
  • Continuous improvement mindset.
• Organizational:
  • Highly organized, detail-oriented, and able to manage multiple priorities and deadlines effectively.
• Education:

• Language:
  • Fluency in English is essential