As a big leading multinational company, we are pushing boundaries in the world of traditional and digital strategies with a spark for genuine creativity. There are no two days alike and that's what gets us excited every morning. That means working here is challenging, invigorating, and rewarding. We are one group, but with many opportunities. Join us and became a part of a group of 158 nationalities speaking 58 different languages through 140 countries! Having 37 iconic international brands in our Group portfolio makes your adventure limitless!
Discover the world of L’Oréal by applying for:
Social & Community Manager for Hair Category (m/f)
(fix-term contract with possibility of extension)
Based in our office in Belgrade
YOUR ROLE:
We're looking for a new colleague (m/f) who will be the part of our Belgrade team, having the chance to work with colleagues from the whole L’Oréal Adria Balkan region. Position of Social & Community Manager requires motivated, agile and organized person who will be responsible for:
- Owning and creating the Influencer (Advocacy) brand/category strategy on yearly/monthly level within hair portfolio.
- Maintaining daily communication with Influencer agency regarding all daily tasks and topics (new influencers proposals, budget spend, campaigns, content approval, PR seedings).
- Owning the influencers relationship: final selection, screening process, contract, content plan & briefing on campaigns, with the influencer agency.
- Creating and executing Influencer calendars in line with brand priorities (cross collaboration with Product managers) and for cross-category and e-commerce projects.
- Participating in the content development for Paid posts according to social media trends: competition & trending topics.
- Following advocacy budget and suggesting updates accordingly.
- Following and implementing new trends in influencer marketing, on different platforms (Instagram, TikTok, YouTube etc.).
- Being a key contact for Community management / Tone of voice guidelines with the Consumer Care team.
- Driving the PR Tribe according to the brand strategy and priorities, recommended PR plan and influencer events.
- Tracking together the most important social media KPIs and sharing monthly cockpit and reports with the marketing teams.
- Monitoring closely the on-line reputation through all tools, ensuring quality in communication, anticipating risks and managing response in case of crisis.
- Being the voice of the markets to zone/DMI on social media & influencer topics.
YOUR JOB MISSION:
With us, you’ll strive and drive. You’ll try, might fail, try better to succeed. You will never do it alone, but with our inspiring teams. At L’Oréal, you get down to every task as if you're the leader of that project - no matter what your title says. We want you to grow beyond your limits by creating an environment where you are inspired to learn, to challenge the status quo and to make your ideas into best practice. We want to spread your wings by constantly exploring and upgrading yourself in various areas.
THE IDEAL PROFILE:
- Preferably holds a Bachelor’s Degree
- Has between 2 and 5 years of experience in similar roles
- Has experience leading in creating or adapting brand communication and content
- Has experience in creating digital media campaigns (Meta, Google, TT)
- Has experience working with creative and media agencies
- Has good communication and interpersonal skills
- Has strong analytical skills, good attention to details and a consumer-centric mindset
- Is proactive, autonomous and with strong sense of responsibility
- Is highly skilled in MS Office (with focus on Excel)
- Is fluent in Serbian and English
WONDERING WHO YOU WOULD WORK WITH?
Our L'Oréal Adria Balkan dream team is based throughout several countries (Bosnia&Herzegovina, Bulgaria, Croatia Serbia and Slovenia), speaking more than 7 languages, and united towards one ambition – creating L’Oréal, for the future!
On this position, you would be based in Belgrade, but you would closely collaborate with passionate and engaged colleagues throughout all our countries, that are experts in their respective fields and that are driving excellent market performance results in a highly ethical, friendly, and inspiring environment!
We’re proud to say that L’Oréal Adria Balkan region is winner of several „Zlatni indeks“ awards in Croatia and recognized as one of top employers in Serbia with recognition „Vrh poslodavac“!
WHAT WE CAN OFFER YOU?
You might be a cosmetics junkie — or you might not. You can be an introvert or an extrovert. The point is, whoever we are, we are all a team and we’re always here to help, celebrate and cheer one another! That’s what makes the glue of L’Oréal: the people. But apart from that, we also appreciate and share our love for:
- Numerous opportunities for constant learning, with many online&offline educations!
- Our colleagues. They will be like your second family. P.S. we enjoy our team buildings and informal gatherings as well!
- Love for food. Fresh fruit for the breakfast? Many coffee machines (or space to cook your own turkish coffee!) and our cozy lunch spaces? Yes, we have it 😊
- Our Share&Care program. It serves to offer numerous benefits to protect us and our health, to give us balance in personal life and workplace as well😊
- Flexibility. As simple as that – from flexible working hours, to possibility of remote working, to Sunny Fridays during the summer where we enjoy shorter Fridays!
- We don't have to mention working with top international brands in the business, and the most passionate professionals in the industry?
- The fact that there's (usually) no such thing as standard career path. Each of us has the opportunity to be empowered and to lead the change we want to see within the biggest beauty company in the world!
Find more about our projects & brands that we’re so proud on, and our Adria Balkan region on this LINK!
OUR VALUES
Passion, innovation, entrepreneurial spirit, open-mindedness, quest for excellence and responsibility are in L'Oréal's genetic code.
If you are ready for this challenge apply by sending your CV and cover letter in English by 12.02.2026.
Only short listed candidates will be contacted.
All applications will be treated in the strictest confidentiality.