Senior National Account Manager - Active Cosmetics Division
The Active Cosmetics Division is the world leader in dermo cosmetics, enjoying double digit growth in the UK and Ireland for several consecutive years as a result of increased awareness and customer advocacy. The division includes five brands: La Roche-Posay, Vichy, Skinceuticals, CeraVe and Decleor. The brands are sold in healthcare outlets worldwide, including pharmacies, drugstores, medi-spas and physician’s offices. Our brands are developed and endorsed by health professionals, including dermatologists, pediatricians and cosmetic doctors.
You will be joining at a pivotal time when we are building a strong plan to expand our category growth above and beyond the double-digit growth from this year. 2026 will see the most ambitious plan yet, which will give you the opportunity to drive strong growth over the coming years for both the retailer and L'Oréal. This role present a huge commercial opportunity as you’ll be responsible for driving retail sell-out, growing market share & managing your P&L down to GM for SD and JS, with SD our no.3 omnichannel retailer in the UK with high exposure to internal stakeholders and JS our only grocery retailer in LDB this year. You will be responsible for ensuring our branding, POS and education is in line with our high medical and brand standards.
You will take ownership for all aspects of the day to day running of the account including the sales reporting, forecasting, cost and budget management as well as the NPD launches and promotion management. You will need to build strong relationships with your customer and key stakeholders across all functions of the division and be able to create persuasive commercial proposals both internally and externally to drive your business forward.
A DAY IN THE LIFE
• Be building credible and collaborative working relationships with your customer & key cross functional contacts, including supply, finance & marketing.
• Manage a customer-centric approach - Develop relationship with Superdrug and Sainsbury’s trading team -growing and maintaining network, providing them with reliable, timely support and being known as the go-to partner for expert skin. Mutually develop and share strategies with the customer to ensure they are aligned for mutual growth and category growth.
• Animate an efficient multifunctional organization internally and externally - Drive the customer as a business leader, by animating peer functions: marketing, supply chain, controlling, category management, digital and finance.
• Sell brand & product propositions & negotiate commercial plans.
• Influence future retailer initiatives and collaborations; ensuring our brands maximizes all available opportunities in store and online.
• Develop your direct report (NAE)
• Be accountable for the results of annual terms negotiations (JBP)- Decided in alignment with CBM and Commercial Director, Drive new business initiatives and/ or turnover in the account
• Manage all lines of the P&L from, sell in down to gross margin, retail sell out and share your position in the market as well as SIT levels to ensure delivery of key KPIs both internally and externally
• Work with your brand teams to identify additional retail opportunities for the brand
WHO YOU ARE
• Highly numerate – strong analytically
• Strong negotiator & collaborative in your approach to customer relationships, someone who looks for a win-win opportunities with our retail partners
• Proactive, driven and tenacious with an ‘anything is possible attitude’
• Highly organized with prioritization skills.
• 2nd rotation NAM /1st rotation SNAM with experience in managing 1 direct report.
YOU HAVE
• Strong Communication skills – written and verbal
• Excellent presentation skills with attention to detail for creating sound commercial arguments
• Strong influencing skills – you will be required to demonstrate thought leadership as well as drive to execution
• Ability to build strong relationships, both internally and externally
• Experience in managing complexity within a fast-paced sales / retail environment
• Building selling propositions & negotiation strategies
• Monitoring sell in & sell out excellence
• Good analytical skills including competency with Excel and PowerPoint
• Excellent teamwork skills with proven ability to collaborate across multiple disciplines to ensure retailer success and ability to influence cross-functional teams
WHAT WE OFFER
Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.
Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.
Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!
WHO WE ARE
L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.
Being part of the L’Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.’ As the world leader in dermocosmetics, our iconic brands La Roche- Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years.
HOW WE RECRUIT
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.