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JOB TITLE : Senior Manager – Commercial Excellence, L’Oréal Dermatological Beauty division
Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.
A Day in the Life
As a Senior Manager for Commercial Excellence within our L’Oréal Dermatological Beauty division, you will be the strategic backbone of our sales organization. You will build and sustain the infrastructure, capabilities, and processes that power our field force, ensuring our teams operate at peak performance. This role is a critical intersection of strategy, technology, and people development, directly influencing sales productivity and our route-to-market effectiveness.
In this role, you will:
- Drive Tech Enablement: Own and enhance our sales technology stack, including the Distributor Management System (DMS) and Sales Force Automation (SFA), while championing the integration of AI tools to boost efficiency.
- Optimize Route-to-Market Strategy: Lead the RTM framework, optimize sales representative deployment, and analyze beat plans to ensure maximum coverage and productivity across all channels.
- Enhance Sales Capability: Develop and manage the Learning & Development agenda for the sales team, from new hire onboarding to institutionalizing the "Steps of the Sales Call" framework.
- Ensure Process Excellence: Standardize and enforce key field processes, monitor distributor ROI, and use data to provide actionable insights on performance through centralized dashboards.
We Are Looking For
You are a strategic thinker with a strong record in sales enablement and a knack for turning data into action. You thrive in a cross-functional environment and are adept at managing change.
- Experienced in Sales Operations: You have a solid background in frontline sales, route-to-market strategy, or sales planning, preferably in the FMCG or consumer healthcare sectors.
- Tech and Data Savvy: You are proficient with DMS, SFA, and BI tools like Power BI, with a keen interest in leveraging AI to drive sales performance.
- Analytical Problem-Solver: You possess strong analytical skills to diagnose operational challenges and design effective, data-driven solutions.
- Influential Collaborator: You excel at stakeholder management, with the ability to influence cross-functional teams and senior leadership to drive commercial transformation.
- Process-Oriented Leader: You have proven experience in designing and implementing sales processes at scale and a strong sense of ownership to drive execution excellence.
What’s In It For You
- A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
- Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
- An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
- A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference
WHO WE ARE:
For 115 years, L’Oréal, the world’s leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world.
With our broad portfolio of 37 international brands and ambitious sustainability commitments in our L’Oréal for the Future program, we offer every person around the world the best in terms of quality, efficacy, safety, sincerity and responsibility, while celebrating beauty in its infinite plurality.
Present in India since 1994, L'Oréal India is a 100% subsidiary of L'Oréal S.A. Today, L'Oréal India is present on all distribution channels with 27 brands, available in consumer channels (L'Oréal Paris, Garnier, Maybelline New York, NYX Professional Makeup); in hair and beauty salons (L'Oréal Professionnel, Matrix, Kérastase, Redken); in selective distribution (Kiehl's, Lancôme, Yves Saint Laurent), CeraVe and La Roche-Posay in pharmacies and drugstores, and perfumes and make-up sold through L'Oréal International Distribution (Armani, Prada, Valentino, Ralph Lauren, Diesel, Victor & Rolf, Mugler, Azzaro, Maison Margiela, Cacharel, Guy Laroche, Urban Decay, Paloma Picasso, Youth To The People).
L'Oréal India employs more than 1,800 people in its head office in Mumbai, four regional offices, two production plants in Chakan (Maharashtra) and Baddi (Himachal Pradesh), two Research and Innovation centers in Mumbai (Maharashtra) and Bengaluru (Karnataka) and one India Technology Hub in Hyderabad.
In India, L'Oréal's Corporate Social Responsibility (CSR) initiatives are built around three pillars: empowerment, environment and education. In addition to the group's CSR commitments, L'Oréal's brands (L'Oréal Paris, Garnier, Maybelline New York, Kérastase, Matrix, L'Oréal Professionnel) are also leading community impact initiatives in India.
L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.